Industries Market Research Reports
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08 Nov 2021  |  Europe  |  Tracker
European Customer Experience Outsourcing Growth Opportunities
AI and Digital Technologies Drive Transformational Growth
This research service provides an overview of customer experience outsourcing services in Europe and outlines drivers and restraints, market share by industry participant/ contact channel, revenue by market/service/vertical types, WAHA share, percent of technology adoption and bot-managed interactions. Market dynamics will favor global, technologic...
$4,950.00 -
04 Oct 2021  |  North America  |  Tracker
North America Consumer Communication Services Tracker, Q2 2021
Subscriber, Revenue, Net Add (Loss), Projection, and Market Share Tracker for Broadband, Video, Voice, and Wireles Services
The consumer communication services tracker for 2021 Q2 provides detailed information for several companies in the consumer communication services market for the United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and market share. The compiled stu...
$1,500.00 -
28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
$3,000.00 -
21 Sep 2021  |  North America  |  Tracker
North American Customer Experience Outsourcing Services Market Growth Opportunities
Digitalization and Automation Spur Outsourcing and Double-Digit Growth Rates
The CX landscape is changing rapidly. Organizations across the board are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools are able to create a seamless ...
$4,950.00 -
17 Sep 2021  |  North America  |  Tracker
North American Mobile Trackers, Q2 2021
5G Mobile Computing Devices to Ensure Future Growth Potential of North American Mobile Operators in Q2, 2021
High-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents the metrics for Tier I m...
$6,000.00 -
25 May 2021  |  North America  |  Tracker
Internet of Things (IoT) Professional Services Forecast, 2020–2025
As IoT Becomes More Critical for Enterprises, Professional Services are Key to Driving Value
While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with decisions related to legacy infrastructures, connectivity architecture and implementation. IoT professional service providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approa...
$2,450.00