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  1. 12 Dec 2023  |  Asia Pacific  |  Market Research

    Asia-Pacific Contact Center Applications Tracker, 2023

    Digital, Omnichannel, and Cloud Applications Drive Growth of Contact Center Solutions in Asia-Pacific

    The Asia-Pacific contact center applications market grew by 6.9% in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 4.4% from $881.9 million in 2022 to $1,193.5 million in 2029, driven by cloud migration, system upgrades, and increased investments in advanced applications, such as analytics and workforce management. Vietnam...

    $15,000.00
  2. 02 Nov 2023  |  Asia Pacific  |  Tracker

    Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2029

    The Need for Digital Competency and Rightshoring Capabilities Drives Market Growth

    This study provides forecasts for the Asia-Pacific (APAC) customer experience (CX) outsourcing services market from 2021 to 2029. Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. CX outsourcing services play an increasingly vital role in building a strong end-to-end cu...

    $15,000.00
  3. 30 Oct 2023  |  Asia Pacific  |  Market Research

    Southeast Asia Data Center Colocation Services Growth Opportunities

    Increasing Hyperscale Demand and Sustainability Commitments and Service Providers' Expansions in New Markets Enable Growth

    Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue to grow with the increasing implementation of digital transformation initiatives. Global, regional, and local service providers expansions in new markets, the rising hyperscale demand, and commitment toward sustainability drive market gr...

    $2,450.00
  4. 17 Oct 2023  |  Asia Pacific  |  Tracker

    APAC Network Firewall Tracker, H1 2023

    Consolidation Trend Set to Drive Growth Strategies and Expansion Efforts in the Asia-Pacific Network Firewall Market

    In H1 2023, the APAC network firewall market saw a comparatively slower YoY growth of 8.2% as compared to H1 2022 that registered an estimated YoY growth of 14.0%. The market witnessed a slow growth following the difficult macroeconomic situation that engulfed many countries in APAC, leading to a more reserved approach when it comes to cybersecurit...

    $1,500.00
  5. 29 Sep 2023  |  Asia Pacific  |  Customer Research

    Voice of the Enterprise Security Customer—Trends in Australia

    Rising Attacks Drive Organizational Cybersecurity Strategies and Increased Budget Allocations

    In this report, Frost & Sullivan comprehensively analyzes the Australian cybersecurity landscape in 2023. In conclusion, this report offers cybersecurity vendors and relevant stakeholders a better understanding of the cybersecurity landscape in Australia. The full version of Frost & Sullivan's Voice of the Enterprise Security Customer Survey sam...

    $4,950.00
  6. 29 Sep 2023  |  Asia Pacific  |  Customer Research

    Voice of the Enterprise Security Customer—Trends in Japan

    A Survey of Enterprise End Users on the Cybersecurity Trends in Japan

    This report presents a comprehensive analysis of the cybersecurity landscape in Japan, providing insights on areas such as cybersecurity operations, cybersecurity strategy, threat landscape, organizations’ cybersecurity readiness against cyberattacks, and projected the investment in cybersecurity areas in 2023. The report first identifies the le...

    $4,950.00
  7. 07 Jul 2023  |  Asia Pacific  |  Market Research

    Asia Pacific Web Application Firewall (WAF) Solutions Growth Opportunities

    Stringent Regulatory Requirements for Data Security and Privacy Compliance Drives the Future Growth Potential of WAF

    Today’s business is heavily relying on the web and web applications for better customer engagement and improved operations. As the customer-facing or internal applications often contain valuable information, including customer data or sensitive financial information, the web applications constantly being a prime target for attackers. The surge of...

    $4,950.00
  8. 19 Jun 2023  |  Asia Pacific  |  Tracker

    Asia-Pacific Network Firewall Tracker, H2 2022

    Platform Consolidation Approach Continues to Drive Growth Strategies and Enhance Future Growth Potential of the Asia-Pacific Network Firewall Market

    In H2 2022, the APAC network firewall market witnessed a slightly slower YoY growth of 11.0% in comparison to the YoY growth of approximately 13.0% in H1 2022. This slower growth reflects the cautious spending sentiment amidst the changing macro environment in 2022 as customers demand for more value for their cybersecurity investments. This changin...

    $1,500.00
  9. 06 Apr 2023  |  Asia Pacific  |  Frost Radar

    Frost Radar™: Cloud Contact Center Services in Asia-Pacific, 2023

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. Frost & Sullivan projects that the market will expand at a 12.8% compound annual growth rate to reach $771.1 million by 2027. Large enterprise clients in mature markets, includin...

    $4,950.00
  10. 23 Dec 2021  |  Asia Pacific  |  Tracker

    Asia-Pacific Cloud Contact Center Solutions Tracker, 2021

    Future Growth Potential of Cloud Migration due to the Need for Hybrid Delivery, Enhanced Omnichannel Capabilities, Optimized Resou

    This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...

    $15,000.00