Industries Market Research Reports

Software and cloud-centric solutions have driven the video conferencing industry to morph significantly. Companies that have innovated at a fast pace are growing while others are becoming less relevant. As video conferencing becomes an integral part of the digital transformation strategy, the user demand continues to expand. The impact of softwar...

Evolving consumer behavior, driven by technology innovation, has created unique challenges for public safety answering points (PSAPs). New technologies have fundamentally changed the way we live, communicate, and interact, ushering in an array of new requirements and opportunities for public safety entities. In contrast to a legacy voice-centric E...

With increasing consumer preference for non-cash payments, banks, merchants, and retailers must ensure that they have the ability to support the emerging digital payments mechanisms in a secure manner. The acceleration of stolen identity data has further strengthened the need for enterprise fraud management (EFM) solutions that enable retailers and...

Forward-thinking businesses increasingly evaluate advanced cloud communications and collaboration solutions, including hosted IP telephony and unified communications-as-a-service (UCaaS), as part of their digital transformation initiatives. However, other priorities such as security and network reliability often supersede communications upgrade pro...

The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue...

21 Mar 2018  |  North America  |  Market Research

Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2024

Consolidation Redefines Competitive Landscape as SIP Trunking Finds New Use Cases

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The VoIP access and SIP trunking market remains on pace to become the default connection between on-premises customer platforms and the public switched telephone network (PSTN) and will feature prominently in the digital transformation efforts currently being undertaken by many forward-thinking businesses. This study focuses on next-generation voic...

Smartphones run complete operating system software that provides a standardized interface and platform for application developers. Chinese manufacturers have emerged as true competitors to the traditional powerhouses - Apple and Samsung. Manufacturing and screen technologies continue to advance, and as a result, wearable smartphones are just aroun...

30 Dec 2015  |  North America  |  Market Research

Analysis of the US Government Commercial Satellite Market

Government Spending Remains Strong Despite Decreased Military Activity

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Although the United States is spending less on military activities, spending on satellite communications continues to increase at a steady rate. This is due to the continued need to retain communications, operate UAVs, and monitor locations on a global level. Additionally, the US government continues to use more satellite bandwidth within North Ame...

30 Dec 2015  |  North America  |  Market Research

Analysis of the North American VoIP Access and SIP Trunking Services Market

Adoption Grows as New Use Cases Emerge

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The VoIP access and SIP trunking market continues to displace legacy telecommunications services as the link between on-premises customer platforms and the public switched telephone network (PSTN). SIP trunking services are being used in a number of new ways, including automated program control and the emerging trend of hybrid cloud communications....