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22 Dec 2023  |  North America  |  Customer Research
US Automotive Technicians Choice Survey, 2022
Snap-on Remains the Dominant Brand across All Product Lines
This survey of automotive aftermarket vehicle service technicians tool choices was conducted in 2022 using a computer-assisted telephone interview methodology. In total, 400 automotive technicians were surveyed for this research. To qualify as a respondent, a technician had to be working at least 32 hours per week and physically working on vehicle...
$4,950.00 -
18 Apr 2023  |  North America  |  Customer Research
Voice of Customer: In-car Services and Features, Passenger Vehicles, US, 2021
This Survey Assesses Consumers' Opinions about In-car Services, On-demand Features, Over-the-air Updates, Connectivity, and Payment Options
Despite disrupting sales and profitability in many markets, the COVID-19 pandemic has ignited minds to build a safer and more convenient environment. The connected automotive industry is making the best of the situation through trending use-cases that will build the new normal across consumer segments. Frost & Sullivan's 'Voice of Customer: In-car ...
$4,950.00 -
26 Jul 2018  |  North America  |  Customer Research
Americas Fleet Managers’ Desirability and Willingness to Pay for Fleet Management and Telematics Solutions, 2017
Understand Consumer Perceptions, Switching Behaviour and Willingness to Pay
The overall objectives of this study are to investigate typical attitudes towards fleet telematics (fleet management system solutions), understand key features and service expectations; explore perceptions and willingness to pay for fleet telematics services; examine vendor satisfaction and brand perceptions; and look at vendor consideration and se...
$10,000.00