USD
GBP
CNY
EUR
INR
JPY
MYR
ZAR
KRW
THB
Industries Market Research Reports
Subscribe to RSS Feed-
19 Dec 2013 | Global | Market Research
Global RollupContact Center Systems Markets
Analytics Leads the Way for Growth in a Mature Market
This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...
$10,000.00
Special Price $7,500.00 save 25 %
-
This market insight looks at the tools and strategies being used to harness the voice of the customer (VoC), as part of the broader industry effort to improve the customer experience. It incorporates customer use cases from interviews on customers VoC goals, initiatives, and best practices.
$1,500.00
Special Price $1,125.00 save 25 %
