Industries Market Research Reports
Subscribe to RSS Feed-
04 Jul 2024  |  Europe  |  Frost Radar
Frost Radar™: EMEA Cloud Contact Centers, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...
$4,950.00 -
26 Mar 2024  |  Europe  |  Frost Radar
Frost Radar™: Customer Experience Management in Europe, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...
$4,950.00 -
27 Apr 2023  |  Europe  |  Frost Radar
Frost Radar™: European Cloud Contact Center Market, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
In a field of more than 100 industry participants in Europe, Frost & Sullivan independently plotted the top 20 cloud contact center companies across two key indices of growth and innovation.
$4,950.00
Special Price $4,207.50 save 15 %
-
12 Jan 2023  |  Europe  |  Frost Radar
Frost Radar™: European Customer Experience Outsourcing Services, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Over the next five years, the customer experience (CX) outsourcing services market will continue to grow rapidly, fueled by two factors: the recognition of CX as a potent strategy for competitive differentiation and the compelling incentives for businesses to outsource their CX operations. Companies expect continuous process enhancement and rapi...
$4,950.00
Special Price $3,712.50 save 25 %
-
03 Mar 2022  |  Europe  |  Frost Radar
Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...
$4,950.00
Special Price $3,712.50 save 25 %
-
21 Dec 2021  |  Europe  |  Frost Radar
Frost Radar™: European Customer Experience (CX) Outsourcing Services, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Customer experience (CX) is becoming the primary factor impacting customer loyalty and one of the most relevant business differentiators. In Europe, demand for outsourced CX services is growing steadily as end-users demand more responsive, personalized, and engaging experiences. Businesses must design and implement a superior end-to-end customer jo...
$4,950.00
Special Price $3,712.50 save 25 %
-
09 Jul 2020  |  Europe  |  Frost Radar
Frost Radar™: European Customer Experience Outsourcing Services, 2020
Benchmarking Future Growth Potential
The global customer experience (CX) outsourcing services market is challenged by commoditization. Consequently, outsourcers are deploying advanced technology-enabled solutions and working with partners from across the ecosystem to differentiate in the fragmented marketplace. Over the years, the focus has shifted from cost and labor arbitrage to cus...
$4,950.00
Special Price $3,712.50 save 25 %
-
24 Jun 2020  |  Europe  |  Frost Radar
Frost Radar™: European Contact Center as a Service Market, 2020
Benchmarking Future Growth Potential
The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying size that offer solutions to companies and organization across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, educ...
$4,950.00
Special Price $3,712.50 save 25 %