Industries Market Research Reports

The economic growth outlook for Central America and the Caribbean (CAC) countries is set to rebound in 2021 from the deep economic contractions experienced in 2020 on account of COVID-19 led disruptions. The region is still heavily dependent on external demand, be it tourism inflows in the Caribbean or trade in Central America. As global growth ...

The macroeconomic outlook for South Asia is expected to be relatively strong in 2019 on account of infrastructural development and investments. Nevertheless, the outlook doesn’t look great in terms of even higher growth as a result of a trade war between two economic giants, the United States and China, affecting the region. The growth pattern is...

This research delves into the macroeconomic outlook for Latin American and Caribbean countries with respect to the political environment, GDP growth, inflation and interest rates, income levels, labor market, and population. The countries analyzed as a part this research include Puerto Rico, Panama, Jamaica, Trinidad and Tobago, Costa Rica, the Dom...

This market insight presents an analysis of the current initiatives involving automation and self-service tools adoption in the Latin American contact center market, as well as a few successful business cases. It also provides a general view of how companies in the region are facing the new reality of integrating artificial intelligence (AI) and na...