Industries Market Research Reports

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  1. 02 Apr 2024  |  Global  |  Technology Research

    Top 50 Emerging Technologies: 2024 Edition - Interactive Deliverable Access

    Technologies Poised to Transform the Future of Organizations

    In the rapidly evolving landscape of 2024, where technological advancements are accelerating, the ability to identify, invest in, and leverage these advancements is becoming increasingly critical for organizations aiming to maintain industry leadership and ensure sustain...

    $15,000.00
  2. 12 Dec 2023  |  Asia Pacific  |  Market Research

    Asia-Pacific Contact Center Applications Tracker, 2023

    Digital, Omnichannel, and Cloud Applications Drive Growth of Contact Center Solutions in Asia-Pacific

    The Asia-Pacific contact center applications market grew by 6.9% in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 4.4% from $881.9 million in 2022 to $1,193.5 million in 2029, driven by cloud migration, system upgrades, and increased investments in advanced applications, such as analytics and workforce management. Vietnam...

    $15,000.00
  3. 02 Nov 2023  |  Asia Pacific  |  Tracker

    Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2029

    The Need for Digital Competency and Rightshoring Capabilities Drives Market Growth

    This study provides forecasts for the Asia-Pacific (APAC) customer experience (CX) outsourcing services market from 2021 to 2029. Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. CX outsourcing services play an increasingly vital role in building a strong end-to-end cu...

    $15,000.00
  4. 29 Mar 2023  |  Global  |  Technology Research

    Top 50 Emerging Technologies: 2023 Edition - Interactive Deliverable Access

    Technologies Poised to Transform the Future of Organizations

    Frost & Sullivan's Top 50 Emerging Technologies program provides specific answers to critical questions on emerging trends and technologies poised to transform the future of organizations. The emerging technologies expert team has carefully curated cutting edge intelligence on the 50 most valuable and disruptive technologies set to impact organizat...

    $15,000.00

    Special Price $13,500.00 save 10 %

  5. 22 Dec 2022  |  Asia Pacific  |  Tracker

    Asia-Pacific Contact Center Applications Tracker, 2022

    Digital, Omnichannel, and Cloud Applications Drive the Transformational Growth of Contact Center Solutions in the Asia-Pacific

    The Asia-Pacific contact center applications market generated $825.3 million in revenue in 2021, registering an annual growth of 9.5%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set...

    $15,000.00

    Special Price $12,750.00 save 15 %

  6. 27 Oct 2022  |  Asia Pacific  |  Market Research

    Asia-Pacific Customer Experience Outsourcing Services, Growth Forecast to 2028

    The Future Growth Potential of Customer Experience Outsourcing Services is Driven by the Need for Digital Competency and Rightshoring Capabilities

    This study provides forecasts for the customer service (CX) outsourcing market in the Asia-Pacific for 2023 to 2028. Improving CX has been a consistent priority for organizations across the board for the last few years, with decision-makers realizing that providing a superior CX is a must for any company that wants to stay relevant. This is bringin...

    $15,000.00

    Special Price $12,750.00 save 15 %

  7. 06 Apr 2022  |  Global  |  Technology Research

    Top 50 Emerging Technologies: 2022 Edition- Interactive Deliverable Access

    Technologies Poised to Transform the Future of Organizations

    For more than a decade, Frost & Sullivan’s Emerging Technology experts have provided specific answers to critical questions, guiding organizations through the Top 50 Emerging Technologies Platform. The team has lived technology discovery for decades and understands the science, the technology, and the details. Cutting-edge intelligence on the 50 ...

    $15,000.00

    Special Price $11,250.00 save 25 %

  8. 23 Dec 2021  |  Asia Pacific  |  Tracker

    Asia-Pacific Cloud Contact Center Solutions Tracker, 2021

    Future Growth Potential of Cloud Migration due to the Need for Hybrid Delivery, Enhanced Omnichannel Capabilities, Optimized Resou

    This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...

    $15,000.00

    Special Price $11,250.00 save 25 %

  9. 15 Dec 2021  |  Asia Pacific  |  Tracker

    APAC Contact Center Applications Tracker, 2021

    Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC

    The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

    $15,000.00

    Special Price $11,250.00 save 25 %

  10. 17 Nov 2021  |  Asia Pacific  |  Tracker

    Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2027

    Digitalization and Rightshoring Drive Renewed Growth for Customer Experience Outsourcing Services

    The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...

    $15,000.00

    Special Price $11,250.00 save 25 %