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  1. 27 Nov 2023  |  Latin America  |  Frost Radar

    Frost Radar™: Infrastructure and Platforms as a Service in Latin America, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The infrastructure as a service (IaaS) and platform as a service (PaaS) market is experiencing rapid growth in Latin America. This Frost Radar identifies six market leaders: Amazon Web Services, Microsoft Azure, Huawei, Google Cloud Platform, IBM, and Oracle; offers insight into their best practices, differentiators, and areas of excellence; and p...

    $4,950.00
  2. 05 Jul 2023  |  Latin America  |  Frost Radar

    Frost Radar™: Water Utility Services in Latin America, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Water scarcity and the need for more efficient water resource management have prompted Latin American water utilities to adopt new strategies for reducing water losses, improving customer-side demand management, and implementing digital technologies. The digital transformation of water utilities is driven by the deployment of advanced telemetering ...

    $4,950.00
  3. 19 May 2023  |  Latin America  |  Frost Radar

    Frost Radar™: Latin American Cloud Contact Centers, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Frost & Sullivan defines a cloud contact center as a network-based service (accessed through the internet) where either a vendor or a service provider hosts the platform and provides its functionalities, applications, and features as a service to end users. The customer pays a use-based fee for the service to the vendor or service provider (includi...

    $4,950.00
  4. 27 Jan 2023  |  Latin America  |  Frost Radar

    Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2022

    A Benchmarking System to Spark Companies to Action–Innovation that Fuels New Deal Flow and Growth Pipelines

    The customer experience (CX) outsourcing services landscape is expected to sustain a strong growth trajectory during the next 5 years. Two drivers will fuel this momentum: increasing acceptance of CX as a formidable competitive differentiation strategy and compelling incentives for companies to outsource their CX operations. Improving CX ranked ...

    $4,950.00
  5. 07 Dec 2020  |  Latin America  |  Frost Radar

    Frost Radar™: Brazilian Food Delivery Market, 2020

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    Brazils digital transformation has been greatly accelerated by the COVID-19 pandemic, resulting in several types of solutions being launched into the food delivery market. The increasing use of smartphones and new technologies across various regions of the country, including small cities with few resources, has made food delivery services a routine...

    $4,950.00
  6. 18 Jun 2020  |  Latin America  |  Frost Radar

    Frost Radar™: Latin America IoT Telecom Operators, 2020

    Benchmarking Future Growth Potential

    The Internet of Things (IoT) is already a significant market in Latin America, although still at a growth stage. The region boasted an estimated 397 million IoT devices in 2019, including all business-to-company and business-to-business applications and excluding personal devices such as smartphones, PCs, and tablets. That number is expected to re...

    $4,950.00
  7. 20 May 2020  |  Latin America  |  Frost Radar

    FROST RADAR™: Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, 2020

    Benchmarking Future Growth Potential

    The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...

    $4,950.00