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30 Dec 2022  |  North America  |  Frost Radar
Frost Radar™: North American New Car Online Marketplaces, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
New and used vehicles can be purchased in a variety of ways in North America, whether through franchised car dealerships, original equipment manufacturer (OEM) agency sales channels, or third-party online marketplaces. The need for an online marketplace came into focus in the early months of the COVID-19 pandemic as many companies selling cars did ...
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30 Dec 2022  |  North America  |  Megatrends
Trend Opportunity Profiles: Future of Retail (Second Edition)
Key Transformations in Customer Experience and Shopping Platforms Enabling Growth and Innovation to 2030
This series features novel business approaches and innovations in the retail space. It is a set of profiles that illustrate the trends offering holistic and interactive experiences for customers as well as convenience and benefits to retailers. To develop a business ecosystem that delivers high customer engagement, companies are investing in advanc...
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30 Dec 2022  |  Global  |  Tracker
Global Video Conferencing Devices Market, Forecast to 2027
Q1-Q3 2022 Update
The $3.58 billion global video conferencing devices market is undergoing seismic changes in the wake of massive work, workplace, and workforce transformation. Driven by the shift to remote work, video adoption saw hyper-growth during the pandemic years. The market is currently undergoing significant normalization, as it gets aligned with the new fu...
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30 Dec 2022  |  Global  |  Customer Research
The Current State of the Internet of Things—Continuity and Change, Commonalities, and Fragmentation
Highlights from the Annual Frost & Sullivan Global IoT Survey
In this second annual Frost & Sullivan IoT user survey, we begin to gain a longitudinal understanding of continuity and change. A total of 606 respondents participated in the survey conducted in Q3 2022, with IT and Business Decision makers responsible for Respondents representing a range of industries, organization sizes, and global regions. ...
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30 Dec 2022  |  North America  |  Market Research
Smart City Solution Growth Opportunities
Smart City Solution Providers are Developing New Capabilities and Products, thereby Expanding the Ecosystem
This Frost & Sullivan study focusses on smart city solutions. It includes an updated overview of the structure of smart city operations, a smart city's constituent parts, applications of smart city solutions, and the challenges these solutions face. The study offers a global view of the smart city solution provider market and includes the technolog...
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30 Dec 2022  |  North America  |  Frost Radar
Frost Radar™: Global Communications Platform as a Service (CPaaS) Market, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines Communications Platforms as a Service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaaS are a fe...
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30 Dec 2022  |  North America  |  Megatrends
Trend Opportunity Profiles: Emerging Business Models (Part 2)
Key Business Model Transformations Enabling Growth and Innovation Culture till 2030
This study features emerging Trend Opportunity Profiles that share novel business outlooks in the form of models, which offer convenience to customers and profit to owners through advanced technology usage, increased digital presence, and strategic collaborations. With a shift to convenience and ease of access as the focal point for consumers, c...
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23 Dec 2022  |  North America  |  Market Research
Growth Opportunities in the Vendor Neutral Archiving Solutions Industry
Large Imaging Data Silos and a Rising Number of Medical Imaging Procedures Drive the Demand for VNA
This research provides an overview of the global vendor neutral archive (VNA) solutions industry, covering North America (NA), Europe, and Asia-Pacific (APAC). VNA solutions are defined as software, platform, and professional services that healthcare facilities extensively utilize to establish a repository of images and data from different picture ...
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23 Dec 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Australia Customer Experience Outsourcing Services, 2022
A Benchmarking System to Spark Companies to Action ‒ Innovation That Fuels New Deal Flow and Growth Pipelines
Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences as highly personalized, relevant, and proactive, involving engaging interactions and immediate issue resolution. Incre...
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23 Dec 2022  |  Europe  |  Customer Research
Voice of the Customer: Electric Vehicle & Powertrain Services and Features, 2022
European Customer Survey to Assess EV Drivers, Attributes, and Charging Infrastructure
Europe continues to be the leading market for electric vehicles. BEVs are considered ‘clean’ innovations where tech gadgets render high-tech attributes when compared to ICEs. Frost & Sullivan assessed new customer attitudes and preferences for alternative vehicles and powertrains by vehicle segment and key demographics. Frost & Sullivan carried...
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