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  1. 31 Jan 2013  |  Asia Pacific  |  Market Research

    Social Media as a Contact Channel in Asia-Pacific

    Social Media in Customer Service in Asia-Pacific

    Social media is rapidly emerging as the next big frontier for customer engagement and interaction. Millions of customer interactions take place everyday on social media sites such as Facebook, Twitter, and YouTube, besides other customer support forums and online communities. Therefore, it has become imperative for companies to possess a sound soci...


    Special Price $1,125.00 save 25 %

  2. 02 Jan 2013  |  Asia Pacific  |  Market Research

    Asia-Pacific Network Security Market Q3 2011

    Increase in Sophisticated Cyber Attacks Promoted Investment in Network Security Set-ups

    The Asia-Pacific (APAC) network security market registered a flat growth on a quarter-over-quarter (QoQ) basis, although the year-over-year (YoY) growth of good growth suggested that spending sentiments were stronger compared to last year. For enterprises that went ahead with their purchases, strong emphasis was placed on the vendors ability to a...


    Special Price $22,500.00 save 25 %