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  1. 13 Dec 2013  |  Latin America  |  Market Research

    Latin American Telco Cloud Computing Profile

    Telcos Spearheading Cloud Computing Adoption by Professionalizing their Business Strategy

    Service providers throughout Latin America have been for years investing heavily to include Cloud Computing services into their portfolios. This study focuses on two of the regions main service providers with the most developed Cloud Computing portfolio. Datacenter capabilities, strengths and business strategies are reviewed.

  2. 23 Sep 2013  |  Latin America  |  Market Research

    Sao Paulo AWS Summit 2013

    AWS Event Analysis

    This study details the main highlights of the São Paulo AWS Summit 2013 that was held July 30 and attended by nearly 3,000 people. Topics include new services, success stories, and key takeaways. The AWS Marketplace and its services are highlighted, as well as two products, Glacier and Trusted Advisor. Three case studies are also presented. The co...

  3. 23 Aug 2013  |  Latin America  |  Market Research

    Smart is the New Green in Latin America

    Smart Cities, Smart Energy, and Smart Clouds Will Emerge as Key Mega Trends

    Smart Cities, Smart Energy, and Smart Clouds represent growing trends in Latin America. This market insight research service provides an overview of how the Smart is the New Green Mega Trend is taking shape in Latin America. Topics covered include how Smart Cities are affecting urbanization, the role the smart grid plays in the Smart Energy trend, ...

  4. 08 Jul 2013  |  Latin America  |  Market Research

    Smart Public Transportation in Europe

    A Prelude to Smart Communities–Investigating the Role of ICT

    This study analyses the role of information and communication technologies (ICT) in a multimodal city eTransport system in Europe. It highlights the importance of the various ICT building blocks necessary to enable such a system. It also provides an analysis of opportunities for the various stakeholders in smart transportation. In the appendix, a...

  5. 03 Jun 2013  |  Latin America  |  Market Research

    Cloud Computing End-user AnalysisBrazil

    Cloud Computing is Maturing in Terms of Concept Adoption and Knowledge

    Cloud computing is a growing method of service delivery over a network. This market insight analyzes the results of in-depth interviews with 121 enterprises in Brazil in 2012. Market awareness and perceptions were gauged. Also, this study provides information on market drivers and restraints, and companies plans for investment in cloud services to...

  6. 08 Apr 2013  |  Latin America  |  Market Research

    Brazilian IT Spending TrendsTelecommunication

    Trends and Opportunities for IT in Telecommunication

    The objective of this study is to provide an overview of the Brazilian telecommunication market and explore the current scenario, main drivers and restraints, size, and potential growth in order to analyze recent efforts of telecom companies to incorporate new IT services to their portfolios. This study discusses the major industry and market dynam...

  7. 22 Feb 2013  |  Latin America  |  Market Research

    Brazilian IT Spending Trends - Finance

    Technologies and Trends in the Financial Market

    The objective of this study is to provide an overview of the Brazilian financial market and analysis that focuses on the use of technologies that enhance customer experiences and increase operational efficiency. This research analyzes the scenario of the Brazilian financial market as well as the main drivers and restraints. It also covers the effor...

  8. 13 Feb 2013  |  Latin America  |  Market Research

    The Hosted Contact Center Applications Market in Latin America

    The Key to Increasing Business Productivity Fast and Easy

    Latin American contact centers are supported by premises-based contact center applications; nevertheless, hosted services are emerging as an alternative solution. These services are owned and operated by third-party providers. This market insight analyzes the current hosted contact center applications market in Latin America. It examines key main d...

  9. 07 Feb 2013  |  Latin America  |  Market Research

    Brazilian IT Spending TrendsRetail

    How Technology is Redesigning the Retail Industry

    This study aims at providing an overview of the Brazilian retail market, focusing on IT providers standpoint. It outlines the main retail market drivers and restraints as well as provides an overview of the main technologies deployed in this industry. Moreover, this market insight analyzes IT vendor offerings for the retail market by providing key...

  10. 05 Feb 2013  |  Latin America  |  Market Research

    Customer Service Experience Benchmarks in Latin America

    How Social Media Is Changing The Game and What Companies Can Do to be Prepared

    The use of social media to improve customer service is growing in Latin America. Indeed, both international and Latin American companies are extending their social media strategies. Today, many Latin American companies are setting the bar in social media best practices, receiving international recognition and accolades. This Market Insight research...