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  1. 14 Oct 2016  |  North America  |  Market Research

    2016 North America Cloud Contact Center Buyers Guide

    Setting the Stage for Digital Transformation

    The landscape for choosing a contact center solutions partner has become complex, with dozens of options to choose from across contact center systems, cloud, and business process outsourcing providers. Rampant industry consolidation has further clouded the picture. The purpose of this Buyers Guide is to provide enterprise organizations with a funda...

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  2. 27 Sep 2016  |  North America  |  Market Research

    Qualitative Insights into the Software- and Platform-as-a-Service Markets in Latin America

    End-user Perspectives on Adoption, Use, and Satisfaction

    The Latin American cloud computing market is growing rapidly. Brazilian companies were the first to make cloud investments, followed by the other big economies–Mexico, Argentina, Colombia, Chile, and Peru. SaaS is the largest cloud market in Latin America, and was the first cloud investment made by several companies in the region. PaaS, on the ot...

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  3. 05 Aug 2016  |  North America  |  Market Research

    Analysis of the Latin American IoT in Education Market

    Increase in Broadband Connectivity and Government Support Foster Growth of an Interconnected Education Ecosystem

    The Internet of Things (IoT) in education ecosystem aims to provide university and lifelong learners, faculty, students, and institutions access to educational tools and content anytime, anywhere, and across any device. This research covers the Latin American IoT in education market segmented by learning management system (LMS), lecture capture sol...

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  4. 11 Feb 2016  |  North America  |  Market Research

    North American Network Security Platform Managed Security Service Provider (MSSP) Vendor Rankings, 2015

    Best Practice Lessons in Leveraging Technology, Price/Performance Value and Strategic Planning and Implementation

    Every service-delivery platform used by a managed security service provider (MSSP) requires a significant investment in training and ongoing support by the MSSP. The decision of which vendors’ platforms to utilize as the basis for commercial services is significant in balancing the expense of training with revenue opportunity. This research provi...

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    Special Price $2,250.00 save 25 %