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  1. 28 Nov 2013  |  Asia Pacific  |  Market Research

    Analysis of Asia-Pacific Managed Security Services (MSS) Market, 2012

    Growing Demand for Professional Security Services Drives the Market

    The Asia-Pacific managed security services (MSS) market continued to gain greater momentum in 2012. A growing number of enterprises were looking at the professional security services to protect their network infrastructure. Getting more mature about IT security and becoming aware of the benefits of security services models in gaining operational fl...


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  2. 28 Oct 2013  |  Asia Pacific  |  Market Research

    Asia-Pacific Secure Content Management Market CY2012

    Stable Growth is Anticipated in the email and Web Security Segments

    The Asia-Pacific Secure Content Management (SCM) market continued to perform well during 2012, posting a healthy YoY growth of 13.7 percent, despite economic uncertainties posting negative impact on regional enterprises. The spending sentiment on email and Web security technologies remained high across enterprises, and it is set to continue in the ...


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  3. 15 Oct 2013  |  Asia Pacific  |  Market Research

    Analysis of the Asia-Pacific Hosted Contact Center Market

    Hosted Model Presents Attractive Benefits for Both Small-sized and Large Contact Centers

    This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting is provided for Asia Pacific in terms of both seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Furthermore, profiles of key hosted vendors an...


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  4. 03 Oct 2013  |  Asia Pacific  |  Market Research

    Analyst Views on Check Point Experience (CPX) 2013, Sydney

    Opportunities and Challenges for Check Point in the Security Market

    Check Point Software Technologies held its annual Check Point Experience 2013 Summit in Sydney, Australia on the 6th and 7th of August, 2013. By announcing a slew of security solutions and services, Check Point continued to show its strong ambition in leading the security market. It is believed the vendor is able to tap some new segments in the sec...


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  5. 25 Jul 2013  |  Asia Pacific  |  Market Research

    Asia-Pacific Contact Center Applications Market, 2012

    Growth Stumbles as Global Economic Uncertainty Prevails

    This study breaks down the contact center applications market across 13 countries in Asia-Pacific based on 8 application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications. It presents market sizing and market share by application and by country. Trends are also identified based on technology adopt...


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  6. 13 Jun 2013  |  Asia Pacific  |  Market Research

    Analysis of Customer Relationship Management (CRM) on a Software as a Service (SaaS) Model in India

    The SMB Segment Drives Rising Penetration Levels

    In India, high information technology (IT) adoption rates for small- and medium-sized businesses (SMBs) will only occur when vendors meet the specific budgeting and set-up needs of these clients. This market insight discusses trends in the Indian customer relationship management (CRM) on a software as a service (SaaS) market, with a particular focu...


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  7. 11 Jun 2013  |  Asia Pacific  |  Market Research

    Contact Center Analytics in Asia-Pacific

    Analytics Empowers Contact Centers' Transformation

    This market insight discusses the various subsectors of contact center analytics: performance analytics, speech analytics, enterprise analytics, and customer interaction analytics. It explores some of the main use cases of contact center analytics and the business benefits that can be derived from them. Adoption trends and vendor approaches across ...


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  8. 11 Apr 2013  |  Asia Pacific  |  Market Research

    Assessment of the Asia-Pacific Contact Center Market, 2012

    Upswing in the Domestic Markets Propels Next Phase of Growth

    The Asia-Pacific region continues to be in the forefront of growth markets for contact center services globally. This study is an assessment of the contact center market across 13 countries in six APAC sub-regions under Australia and New Zealand, ASEAN, Greater China, India, South Korea, and Japan. It provides market sizing and forecasting in terms...


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  9. 10 Apr 2013  |  Asia Pacific  |  Market Research

    Asia-Pacific Distributed Denial of Service (DDoS) Protection Market

    Growing High-profile Attacks Drive the Market

    The distributed denial of service (DDoS) protection market continued to gain growing awareness among enterprises and service providers in Asia-Pacific, as it recorded a healthy 25.2 percent growth rate in 2011 on a year-on-year (YoY) basis. As increasing publicized attacks on governments and high-profile organizations such as Google, eBay, and Amaz...


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  10. 06 Feb 2013  |  Asia Pacific  |  Market Research

    Asia-Pacific Network Security Market Q1 2012 Tracker

    Use of Enterprise Cloud Computing and Virtualization to Handle Massive Volume Data Drives High-performance Security Solutions

    This research service looks at the Asia-Pacific network security market, which had a sluggish quarter, a typical occurrence at the start of the year. The market faced a decline from the previous quarter, but positive growth occurred year over year in Q1 2012. The demand for security technologies generally remained strong. One factor that contribute...


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