Industries Market Research Reports

Subscribe to RSS Feed
  1. 22 Jul 2024  |  Global  |  Market Research

    Indian Data Center Colocation Services Growth Opportunities

    Substantial Growth in Hyperscale Demand Drives Data Center Colocation Services

    India commands a dominant position in South Asia for data center colocation services, accounting for approximately 92% of the region s market share. This leadership is expected to persist in the coming years, driven by robust demand from hyperscale cloud providers, over-the-top (OTT) platforms, content providers, and artificial intelligence (AI) co...

  2. 15 Jul 2024  |  Global  |  Market Research

    Global Cloud Infrastructure-as-a-Service and Platform-as-a-Service Market

    Cost Optimization Amid Economic Uncertainty, Sovereign Cloud Expansion, and Booming AI

    Cloud infrastructure and platforms form the foundation upon which digital economies are built. For more than a decade, the modernization and migration of applications and data to the cloud have been a priority for companies worldwide. Under the weight of high interest rates, inflation, and sluggish post-pandemic recovery, the growth of the cloud in...

  3. 02 Jul 2024  |  Global  |  Market Research

    Sustainability in the Metaverse, Forecast to 2029

    Sustainable Development of Metaverse Technologies Creates New Growth Opportunities

    Frost & Sullivan defines the metaverse as a network of persistent 3D worlds and simulations in which end users possess a sense of social presence and spatial awareness and can participate in an extensive virtual economy. The central concept of the metaverse is straightforward but intriguing: A persistent 3D world in which an infinite number of peop...

  4. 27 Jun 2024  |  Global  |  Market Research

    Knowledge Management Growth Opportunities

    Improving Knowledge Management as a Top Business Priority to Unlock Future Growth Potential

    Knowledge management (KM) is a mature technology applicable to all businesses and used in every type of enterprise and industry vertical. Though KM initially meant content management, it now enables the creation, publication, and management of data and information from an infinite number of sources, such as documents, video, databases, call logs, s...

  5. 24 Jun 2024  |  Global  |  Market Research

    Security: The Key to Customer Experience Excellence

    Robust Security Measures Needed to Build Customer Trust and Loyalty

    Organizations recognize the importance of customer experience (CX) but face difficulty in service delivery. Striving for excellence in CX is a strategic component of every organization s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. Delivering good CX is complex, with customers...

  6. 12 Jun 2024  |  Global  |  Market Research

    Growth Opportunities in Customer Experience Management Services, Asia-Pacific, 2024

    Employee Experience and Disruptive Digital Technologies Drive Customer Experience Investments

    The customer experience (CX) industry is being reshaped by changing operational models and technological innovations. On-premises legacy contact center systems and solutions cannot keep up with evolving customer needs and advances in technology. Customers in the digital era expect highly personalized and continued customer service across their pref...

  7. 10 Jun 2024  |  Global  |  Market Research

    Important Foundational Lessons and Growth Opportunities for Improving Customer Experience

    Key Takeaways From the 20th Annual Frost & Sullivan Customer Contact East Executive MindXchange

    The Frost & Sullivan Customer Contact East Executive MindXchange event revealed an evolving customer experience (CX) landscape in which a back-to-basics theme emerged. While the rate of change is accelerating, thanks in large part to technology innovation designed to meet the challenge of growing customer engagements, contact center thought leaders...

  8. 06 Jun 2024  |  Global  |  Market Research

    Customer Experience Management Growth Opportunities in Latin America, 2024

    A Closer Look into the Regional Market's Evolution

    This analysis of shifts in the customer experience management (CXM) industry in Latin America resulting from technological advances and customer expectations examines how politics, the economy, and the introduction of digital technologies into the customer journey have affected the industry. The focus will be on the evolution of CXM companies as ho...

  9. 30 May 2024  |  Global  |  Market Research

    AI: Global Megatrends and Ecosystem Growth Opportunities

    AI Advancements are Driving Transformative Growth Opportunities

    AI has moved from being a standalone technology to a core building block that drives global business growth. Advancements in key AI technologies, such as machine learning, deep learning, natural language processing (NLP), and computer vision, are happening at an exponential pace, constantly unlocking new capabilities and applications. AI adoptio...

  10. 23 May 2024  |  North America  |  Market Research

    Cyberthreats and Escalating Data Centricity Driving Data Protection Industry Growth

    Convergence of Capabilities and Features Leads to Increased Partnerships, Mergers, and Acquisitions

    The data protection industry is undergoing transformation driven by evolving cyber threats, increasing data privacy and handling regulations, and the complexities of the hybrid cloud landscape. This report highlights growth opportunities and trends that will influence the industry through 2028. It first examines strategic imperatives for the mar...