Industries Market Research Reports

Subscribe to RSS Feed
  1. 22 Dec 2023  |  North America  |  Customer Research

    US Automotive Technicians Choice Survey, 2022

    Snap-on Remains the Dominant Brand across All Product Lines

    This survey of automotive aftermarket vehicle service technicians tool choices was conducted in 2022 using a computer-assisted telephone interview methodology. In total, 400 automotive technicians were surveyed for this research. To qualify as a respondent, a technician had to be working at least 32 hours per week and physically working on vehicle...

    $4,950.00
  2. 18 Apr 2023  |  North America  |  Customer Research

    Voice of Customer: In-car Services and Features, Passenger Vehicles, US, 2021

    This Survey Assesses Consumers' Opinions about In-car Services, On-demand Features, Over-the-air Updates, Connectivity, and Payment Options

    Despite disrupting sales and profitability in many markets, the COVID-19 pandemic has ignited minds to build a safer and more convenient environment. The connected automotive industry is making the best of the situation through trending use-cases that will build the new normal across consumer segments. Frost & Sullivan's 'Voice of Customer: In-car ...

    $4,950.00
  3. 01 Dec 2022  |  North America  |  Customer Research

    United States Automotive Technicians’ Choice Survey, 2021

    Competitive Intensity to Become the Second-most Preferred Auto Tool Brand is Expected to Increase as Snap-on Remains the Segment Leader

    The study covers the following key tool categories: • Power tool • Hand tool • Handheld diagnostic tool • Pneumatic or air tool Qualitative areas covered as part of this research include the following: • Quality: Relates to original equipment (OE) fit, form, and function; the closer something matches the original part, the higher...

    $4,950.00
  4. 24 Nov 2022  |  North America  |  Customer Research

    Voice of Customer— Health Wellness and Wellbeing Services in Cars, US

    Survey to Assess the Interest and Potential for Health, Wellness, and Wellbeing Features in the US Passenger Vehicle Market

    Despite disrupting sales and profitability in many markets, the pandemic has ignited minds to build a safer and convenient environment. The connected automotive industry is making the best of the situation through trending use cases that build the new normal across consumer segments. Adapting to the new form of travel, Frost and Sullivan's 'Cars as...

    $4,950.00
  5. 20 Aug 2021  |  North America  |  Customer Research

    Future of In-car Marketplace and Features on Demand—United States, Voice of Customer, 2020

    Voice of Customer Study to Assess the Interest and Potential for the In-car Marketplace and Features on Demand

    This study seeks to evaluate the current usage of the in-car marketplace and features on demand (FoD) services such as navigation and location-based features, integration and productivity, driving convenience solutions, remote services and maintenance, in-car personalization, entertainment, and performance and driving services in the United States....

    $4,950.00
  6. 29 Jan 2020  |  North America  |  Customer Research

    Voice of Customer Analysis on Connected Car Services in the United States, 2018

    Flexible Access to Telematics Services will be the Preferred Subscription Model in Future

    This study seeks to evaluate the current usage of connected car applications such as digital assistants, online infotainment services, telematics services, navigation services, and data-enabled services in the United States. It also focusses on customer analysis bifurcation by vehicle segment, brand, and customer preference. The study seeks to high...

    $4,950.00
  7. 26 Jul 2018  |  North America  |  Customer Research

    Americas Fleet Managers’ Desirability and Willingness to Pay for Fleet Management and Telematics Solutions, 2017

    Understand Consumer Perceptions, Switching Behaviour and Willingness to Pay

    The overall objectives of this study are to investigate typical attitudes towards fleet telematics (fleet management system solutions), understand key features and service expectations; explore perceptions and willingness to pay for fleet telematics services; examine vendor satisfaction and brand perceptions; and look at vendor consideration and se...

    $10,000.00
  8. 10 May 2017  |  North America  |  Customer Research

    US Automotive Technicians’ Choice Survey of Replacement Parts, 2016

    Technicians Shifting to Digital Platforms

    The importance of technicians as customers for part suppliers continues to grow with the continued expansion of the Do-It-For-Me (DIFM) channel in the US automotive aftermarket. Although the aftermarket is a mature and stable channel in the United States, market trends such as digitization and private labeling are steadily transforming how technici...

    $20,000.00
  9. 30 Sep 2016  |  North America  |  Customer Research

    2016 United States Automotive Technicians’ Choice Survey

    Snap-on Tools Continues its Dominance as the Most Preferred Brand

    Currently in its eighth year, thus research study tracks the purchasing patterns of automotive tools (hand tools, power tools, handheld diagnostic tools, pneumatic /air tools, and tool storage devices) among US technicians. About 500 automotive service professionals were surveyed in May 2016. To have qualified as a respondent, an automotive technic...

    $10,000.00
  10. 12 Jan 2016  |  North America  |  Customer Research

    US Car Consumers—Advanced Technology and Feature Preferences in Consumer Vehicles, 2015

    Consumer Preferences Indicate Exciting Prospects for Advanced Driver Assisted Systems (ADAS) and Collision Avoidance

    Rapid advancement of technologies and their declining costs provide new opportunities to meet the increasingly stringent emission and safety standards of vehicles and significantly enhance the driving experience. Several technology alternatives and pathways are available for meeting desired functional and performance goals, some of which come with ...

    $10,000.00