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  1. 24 Jul 2023  |  Europe  |  Customer Research

    European Voice of the Enterprise Security Customer—Trends

    A Survey of Enterprise End Users Who Influence Cybersecurity Budgets

    This report presents a comprehensive analysis of the European cybersecurity landscape, encompassing the security posture of organizations, cybersecurity responsibilities within organizations, factors influencing the choice of cybersecurity solutions, and projected procurement trends into 2023. Based on a global survey conducted across six industry ...

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  2. 12 Jun 2023  |  Europe  |  Frost Radar

    Frost Radar™: Managed SD-WAN Services in Europe, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    European ranks second in use of managed software-defined wide area network (SD-WAN) services, just behind North America. Market growth is driven mainly by an acceleration in customers’ digital transformation, more complex network environments, and massive amounts of traffic generated from the cloud. SD-WAN technologies placed at customer edge loc...

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  3. 08 Jun 2023  |  Asia Pacific  |  Customer Research

    Voice of Customer Survey—Japanese Logistics Service Delivery Fleet, Asset Tracking, and Shipment Monitoring Solutions

    Warehouse Automation, Sustainability, and the Internet of Things (IoT) are the Key Areas that Hold Future Growth Potential

    This report presents the findings of the survey conducted by Frost & Sullivan to understand fleet & asset tracking and shipment monitoring in Japan’s logistics service delivery market. The survey includes responses from decision-makers and key influencers in the fleet and logistics asset and shipment monitoring space associated with multinational...

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  4. 31 May 2023  |  Europe  |  Customer Research

    Voice of Customer Survey—European In-car Services and Features

    Assessing Passenger Vehicle Consumer Opinions about On-demand Features, Over-the-air Updates, Connectivity, and Payment Options

    Pandemic-induced market challenges are spurring innovation and progress toward safer and more convenient solutions, particularly in Europe’s connected automotive industry, where emerging use cases are shaping a new normal for consumers. Frost and Sullivan's Voice of Customer survey on in-car services and features in Europe explores customer usage...

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  5. 29 May 2023  |  Asia Pacific  |  Customer Research

    Voice of Customer Survey: Australian Logistics Service Delivery Fleet, Asset Tracking, and Shipment Monitoring Solutions

    Sustainability, AI, IoT, and Predictive & Big Data Analytics are the Key Areas that Hold Future Growth Potential

    This report presents the findings of the survey conducted by Frost & Sullivan to understand fleet & asset tracking and shipment monitoring in the Australian logistics service delivery market. The survey includes responses from decision-makers and key influencers from multinational and local organizations directly involved in fleet & logistics asset...

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  6. 24 May 2023  |  Asia Pacific  |  Frost Radar

    Frost Radar™: Facility Management in Asia-Pacific, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    In a field of more than 150 industry participants in Asia-Pacific, Frost & Sullivan independently plotted the top 13 facility management companies across two key indices, growth and innovation.

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  7. 16 May 2023  |  South Asia, Middle East & North Africa  |  Customer Research

    Voice of Customer Survey—India Logistics Service Delivery Fleet, Asset Tracking, and Shipment Monitoring Solutions Market

    Logistics Companies are Prioritizing Investments in Warehouse Automation, Sustainability, and IoT

    A survey was conducted to understand fleet, asset tracking, and shipment monitoring in the Indian logistics service delivery market. It included decision makers and key influencers of fleet and logistics asset or shipment monitoring associated with multinational and local second-party logistics (2PL), third-party logistics (3PL), and fourth-party l...

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  8. 15 May 2023  |  Asia Pacific  |  Customer Research

    Voice of Customer Survey: Southeast Asian Logistics Service Delivery Fleet, Asset Tracking, and Shipment Monitoring Solutions

    Logistics Companies Prioritizing Investments in IoT, AI, and Warehouse Automation

    This Voice of Customer survey examines Service Delivery Fleet, Asset Tracking, and Shipment Monitoring solutions in the Southeast Asian logistics service delivery markets. With a sample size of 61 organizations across Indonesia, Singapore, and Thailand, the survey gathered data from decision makers and key influencers from logistics companies, prim...

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  9. 27 Apr 2023  |  Europe  |  Frost Radar

    Frost Radar™: European Cloud Contact Center Market, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    In a field of more than 100 industry participants in Europe, Frost & Sullivan independently plotted the top 20 cloud contact center companies across two key indices of growth and innovation.

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  10. 06 Apr 2023  |  Asia Pacific  |  Frost Radar

    Frost Radar™: Cloud Contact Center Services in Asia-Pacific, 2023

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. Frost & Sullivan projects that the market will expand at a 12.8% compound annual growth rate to reach $771.1 million by 2027. Large enterprise clients in mature markets, includin...

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