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  1. 26 Mar 2021  |  North America  |  Customer Research

    Global Laboratory Product Purchasing Trends, 2020–2021

    An End-user Perspective on Laboratory Spending Reveals Modest 2021 Budget Increases Following Healthier 2020 Spending

    Readers of one of Frost & Sullivan’s media partners were invited to participate in an online survey in September 2020 that centered on the state of their laboratories in 2020 and their expectations for 2021. Frost & Sullivan has conducted similar studies among the same targeted respondents since 2012. Where applicable, the study presents yea...

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  2. 17 Mar 2021  |  Global  |  Customer Research

    Cloud Drives Digital Transformation in Retail

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    In 2020, the retail industry faced tremendous challenges, as COVID-19 caused disruptions in product supply and demand; in the labor pool; and in consumer spending. To address the challenges, retailers accelerated their digitalization strategies. The retailers best positioned to emerge stronger from COVID-19 were those that leveraged a cloud foundat...

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  3. 17 Mar 2021  |  Global  |  Customer Research

    Cloud Drives Digital Transformation in Financial Services

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    For financial institutions, the first months of 2020 were a test of operational agility. In response to COVID-19's chaos, including branch shutdowns, concerns about employee health and safety, and shifting government mandates, the financial firms best able to pivot were those that were already well into their cloud journeys. Such firms leveraged a ...

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  4. 17 Mar 2021  |  Global  |  Customer Research

    Cloud Drives Digital Transformation in Manufacturing

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    In response to the COVID-19 pandemic, manufacturers accelerated their digitalization strategies in 2020. The most successful firms leveraged a cloud foundation to boost productivity, enable collaboration among remote and frontline employees, and connect people, devices, and data via intelligent platforms. The Frost & Sullivan reveals the progress a...

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  5. 18 Feb 2021  |  Europe  |  Customer Research

    Communications and Collaboration Investment Priorities

    IT/Telecom Buyers’ Perspective

    This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on comm...

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  6. 18 Dec 2019  |  North America  |  Customer Research

    Connected Home of the Future—Voice of Customer

    Focus on Smart Energy Management, Unmet Needs, and Opportunities

    Consumers play a key role in driving various trends in the connected home energy industry. Their perceptions determine the success or failure of various initiatives and innovations in the market. This survey was designed to capture valuable insights regarding energy aspects and adoption trends associated with connected home solutions. The study off...

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  7. 12 Nov 2019  |  Asia Pacific  |  Customer Research

    End User Priorities in Digital Transformation, Asia-Pacific, 2019

    Gain an Understanding of Top Corporate Objectives & Critical Success Factors

    The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Asia-Pacific, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Custom...

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  8. 16 Jul 2019  |  North America  |  Customer Research

    Global Analytical Instrumentation End-User Requirements, 2018

    Price and Quality of Service are Key Purchasing Criteria

    The overall research objective is to understand customers’ purchase behavior and other aspects of involvement in the analytical instrumentation market. From pharmaceutical end users to water and wastewater, chemical and petrochemical, metals and mining, food and beverage, and oil and gas end users, this research understands their requirements for...

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  9. 20 May 2019  |  Global  |  Customer Research

    IoT in Pumps—2018 End-user Feedback on IoT Implementation and Challenges

    End-user Analysis on the Market Receptiveness towards IoT Asset Monitoring Solutions

    The onset of the Industrial Internet of Things (IIoT) is transforming the entire manufacturing ecosystem by redefining the production process, supply chain, and end-product delivered to the customers. The business environment is turbulent due to uncertain economic conditions, a shift in customer preferences towards custom-made products, fluctuating...

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  10. 08 Apr 2019  |  Latin America  |  Customer Research

    Provider CIO and IT Executive Views on the Healthcare Information Technology Market in Brazil

    Leading Growth Opportunities Include Enterprise Content Management, Clinical Decision Support Systems, and Telehealth

    Adoption of healthcare information technology (IT) in Brazil has been increasing at a moderate pace, with good possibilities ahead as the country moves to more solid economic ground. Brazil presents great opportunities for growth in the near future, based on four major pillars: • Huge healthcare infrastructure • Potential gross domestic produ...

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    Special Price $3,712.50 save 25 %