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26 Apr 2023  |  Global  |  Customer Research
Evaluating Demand for PBX Functionality and PSTN Connectivity
Is the Future of Business Call Control Mobile?
Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Demand for private branch exchange (PBX) and cloud/mobile PBX functionality • Evolution of enter...
$4,950.00
Special Price $4,455.00 save 10 %
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18 Apr 2023  |  North America  |  Customer Research
Voice of Customer: In-car Services and Features, Passenger Vehicles, US, 2021
This Survey Assesses Consumers' Opinions about In-car Services, On-demand Features, Over-the-air Updates, Connectivity, and Payment Options
Despite disrupting sales and profitability in many markets, the COVID-19 pandemic has ignited minds to build a safer and more convenient environment. The connected automotive industry is making the best of the situation through trending use-cases that will build the new normal across consumer segments. Frost & Sullivan's 'Voice of Customer: In-car ...
$4,950.00
Special Price $4,455.00 save 10 %
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30 Mar 2023  |  North America  |  Customer Research
2023 UCC Buyers’ Perspectives
Digital Technology Investment Plans are Strong Amid Trying Macro Conditions
As the pandemic fades there are questions about the sustainability of remote and hybrid work, how to modify office real estate to support remote work and better employee engagement. IT decision maker input in Frost & Sullivan's latest survey provides answers. Business leaders are confident that remote work is solidified as a norm, and that supporti...
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Special Price $4,455.00 save 10 %
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30 Mar 2023  |  North America  |  Customer Research
Global Laboratory Product Purchasing Trends, 2022–2023
End–user Perspectives on Laboratory Spending Reveals Modest 2023 Budget Increases Following robust 2022 Spending
Readers of one of Frost & Sullivan’s media partners were invited to participate in an online survey from October to November 2022 examining their laboratories’ product purchasing process in 2022 and expectations for 2023. Frost & Sullivan has conducted similar studies among the same targeted respondents since 2012. The study presents year-o...
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Special Price $4,455.00 save 10 %
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02 Mar 2023  |  North America  |  Customer Research
Navigating Digital Transformation in Contact Centers—A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...
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Special Price $4,207.50 save 15 %
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02 Feb 2023  |  Global  |  Customer Research
Global AI Maturity Survey
Results of the 2022 Frost & Sullivan Global AI Survey
AI holds the potential to deliver significant benefits to economies and societies—from enabling new business models and driving operational efficiencies to providing accurate predictive outcomes. As AI technology implementation shifts gears—from the proof-of-concept stage to enterprise deployment—failing to implement an enterprise-wide AI str...
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Special Price $4,207.50 save 15 %
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30 Jan 2023  |  Global  |  Customer Research
Global State of AI, 2022
Highlights from the 2022 Frost & Sullivan Global AI Survey
About 87% of enterprises believe that artificial intelligence (AI) and machine learning (ML) are important in achieving business goals centered around growing revenue, increasing operational efficiency, and boosting customer experience. However, where are global organizations in this journey and what are their adoption drivers and restraints This F...
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Special Price $4,207.50 save 15 %
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06 Jan 2023  |  Europe  |  Customer Research
European SD-WAN Voice of Customer Research Insights
European Businesses Embrace SD-WAN Adoption to Advance Digital Transformation Initiatives
In this research service, Frost & Sullivan provides a detailed analysis of the 2021 European SD-WAN survey conducted among different business sizes on their preferences for SD-WAN. The survey respondents involved the C-suite and IT/Network decision-makers from various enterprises, including small businesses (250 to 499 employees), mid-size business...
$4,950.00
Special Price $4,207.50 save 15 %
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19 Dec 2016  |  Global  |  Customer Research
Global Laboratory Products Purchasing Trends, 2016–2017
An End-user Perspective on the Purchasing Process, Product Budgets, and Top Companies for Laboratory Products
Readers of Lab Manager Magazine were invited to participate in an online survey in July 2016. To qualify for survey participation, readers had to play a role in their laboratory’s purchasing process, be familiar with their laboratory’s product budgets, and represent a laboratory that either uses or plans to use products in 1 or more of the 7 sp...
$6,000.00
Special Price $4,500.00 save 25 %
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22 Nov 2016  |  Global  |  Customer Research
Global Energy Storage Market Customer Survey, 2015
Identify Energy Storage Growth Areas and Opportunities
This customer survey was conducted to identify energy storage growth areas and opportunities, determine regions with the most opportunities for growth in the energy storage marketplace, assess what criteria is most important for energy storage technology, highlight new developments in energy storage technologies such as new chemistries and manufact...
$10,000.00
Special Price $7,500.00 save 25 %