Industries Market Research Reports

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

The APAC network security market witnessed a slower YoY growth of 7.8% in Q3, 2021, when compared to the double-digit YoY growth of 16.7% the previous quarter; this indicates a steady post-crisis recovery and shift out of the market’s strong rebound phase. The firewall segment remained the biggest technology segment driving the overall network se...

International crude oil prices are sensitive to oil production policies, geopolitical issues, government regulations, and several other factors. For improved foresight and scenario-planning capabilities, this Frost & Sullivan research service encompasses an oil price forecast model until 2025. The model was developed through a comprehensive scenari...

High-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents the metrics for Tier I m...

The economies of Europe and Africa are critically evaluated in a regional briefing. The uncertainty of the European recession and growth opportunities in the European and African regions are discussed. Specific attention is paid to the implications of new energy reforms in Europe on economic growth.

Malaysia is striving to become to a developed nation by 2020, and in line with this, the Economic Transformation Programme (ETP), launched in 2010, aims to help Malaysia attain the status of a high-income nation by 2020. The ETP is expected to attract investments worth $444 billion during 2010–2020. Despite the anticipated negative effects of wea...

The attached tracker presents mobile communications metrics for Tier I mobile operators in the United States and the Canadian mobile communication markets. In addition, statistics on mobile subscribers, connected devices, smartphone penetration, service and data revenue (including the average voice and data revenue per user), equipment revenue, pre...

Germany and the United Kingdom are gradually emerging from the ongoing Eurozone debt crisis and are expected to post moderate growth in H2 2013. However, despite positive indications, France, Italy and Spain are likely to experience either negative or flat economic growth in 2013. The European Central Bank (ECB) will maintain low interest rates to ...

Emerging Middle East and Africa (MEA) is one of the fastest developing regions, with economies showing relative resilience to the global economic downturn and strengthened performance expected in the short term. Within the MEA region there are divergent growth patterns in H2 2013. The political instability in Egypt has severely hampered growth pros...