1. 24 Jan 2024  |  Latin America

    Global Customer Experience (CX) Outsourcing Services Growth Opportunities

    Tailored Customer Experiences Bring New Opportunities for Differentiation

    The global CX outsourcing services market is expected to expand throughout the forecast period due to the growing recognition of CX as a key competitive differentiator and compelling incentives for businesses to outsource their CX activities. The market is poised to experience moderate disruption due to the emergence of generative AI technology,...

  2. 11 Dec 2023  |  Latin America

    Latin American and Caribbean UCaaS and Cloud Meeting Services Growth Opportunities

    UCaaS and CCaaS Integration Enhances Growth Potential

    This study provides insights into the Latin American and Caribbean (CALA) unified communications as a service (UCaaS) and cloud meeting services market. CALA has been facing a tough investment climate due to economic deceleration, exacerbated by political uncertainties. These challenges are expected to persist, with contracted global trade, continu...

  3. 30 Nov 2023  |  Latin America

    Brazilian Vehicle Subscription Growth Opportunities

    Rising Demand for Cost-efficient Personal Mobility Solutions Enhances Future Growth Potential

    The vehicle subscription market in Brazil is still in its nascent stages. However, with a promising business outlook, the market is expected to experience rapid growth. This research service examines the qualitative and quantitative aspects of the vehicle subscription market in Brazil by evaluating its performance and identifying the trends that im...

  4. 30 Nov 2023  |  Latin America

    Customer Experience Outsourcing Services in Latin America and the Caribbean, Forecast to 2029

    The Race to New Heights of Efficiency Creates Growth Opportunities

    Over the course of the forecast period (2023 to 2029), the customer experience (CX) outsourcing services market in Latin America and the Caribbean (LAC) is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX act...

  5. 27 Nov 2023  |  Latin America

    Frost Radar : Infrastructure and Platforms as a Service in Latin America, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The infrastructure as a service (IaaS) and platform as a service (PaaS) market is experiencing rapid growth in Latin America. This Frost Radar identifies six market leaders: Amazon Web Services, Microsoft Azure, Huawei, Google Cloud Platform, IBM, and Oracle; offers insight into their best practices, differentiators, and areas of excellence; and p...

  6. 10 Nov 2023  |  Latin America

    Brazilian ICT Service Growth Opportunities

    Cloud Service Revenue Growth will Boost Market Growth

    This Frost & Sullivan research service analyzes the Brazilian information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. In this study, Frost & Sullivan presents an in-depth analysis of the following markets: fixed telephony, data communications, fixed broadband, pay TV, m...

  7. 19 Oct 2023  |  Latin America

    Voice of the Enterprise Security Customer—Trends in Brazil

    A Sophisticated Threat Landscape Drives Strategic Partnerships and Managed Security Adoption

    While this deliverable focuses on Brazil, it is part of the larger 7-nation, 6-industry survey. The complete Voice of the Enterprise Security Customer survey by Frost & Sullivan samples organizations across major international business regions and is based on responses from 2,448 CISOs and key security decision-makers. The nations surveyed are Japa...

  8. 28 Aug 2023  |  Latin America

    Latin American Data Center Colocation Service Growth Opportunities

    Increased Connectivity, Greater Competitive Intensity, and Enhanced Digital Transformation Initiatives Across the Region Drive Future Growth Potential

    The digital economy relies heavily on data centers, which serve as the backbone of today's interconnected world. To meet digitalization's demands, enterprises and governments seek top-tier data centers and digital infrastructure. The Latin American data center colocation service market continues to expand due to the growing adoption of digital tran...

  9. 14 Aug 2023  |  Latin America

    Latin American Defense Growth Opportunities

    Equipment Modernization Plans Collide with Economic Realities

    In this research service, Frost & Sullivan provides an overview of the Latin American defense market, highlighting growth drivers and restraints, growth opportunities, and notable companies with active contracts or a presence in the region. The study also outlines the most relevant projects and programs as well as representative contracts. Latin A...

  10. 05 Jul 2023  |  Latin America

    Frost Radar™: Water Utility Services in Latin America, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Water scarcity and the need for more efficient water resource management have prompted Latin American water utilities to adopt new strategies for reducing water losses, improving customer-side demand management, and implementing digital technologies. The digital transformation of water utilities is driven by the deployment of advanced telemetering ...