Digital Transformation in Airports
Digital Transformation in Airports
Technology Disruption Renders Contemporary Solutions Obsolete and Spurs Transformation across Airport Processes
05-Jan-2018
Global
$4,950.00
Special Price $3,712.50 save 25 %
Description
A number of factors symbolize the struggle airports face in their journey to host the roughly 7 billion passengers that depart from and arrive at an airport every year. Capacity constraints, growing passenger footfalls, stagnant aeronautical revenues and competition necessitate a transformation in business models, operational processes and organizational activities by leveraging emerging digital technologies and transitioning from a flight operations-based business model to a passenger-centric one.
Presently, global airports have acknowledged the importance of digitalization, although there are many barriers to implementation. Resistance to change is due to the disruption in current operations, cost of implementing digital technologies and the uncertainty over ROI. Additionally, many operators do not have clarity over the solution that best matches their need and are not presented with convincing business case values and metrics that showcase the transformational advantages of adopting digital technology.
Frost & Sullivan undertook a global survey of airports in order to assess the current status of digital transformation programs within airports, challenges to implementation, customer requirements and future development plans. The research findings have been complemented with information from internally held airport databases, participation and discussions at international airport conferences as well as a number of interviews with major industry suppliers.
This research service defines the relevance of digital transformation in the context of the airport, showcases the underlying framework to build an effective business case, describes the technology strategy that should be employed in the course of implementing digital initiatives at the airport and provides an overview of digital goals the airport can aim for as it transforms various processes.
The research is segmented to give the reader clarity in understanding the features that will embody the ‘Airport of the Future’, building blocks that address the utilization of data, the current status of airports in adopting technology and their position in digitalization relative to the ultimate ‘Smart’ Airport. A segment is devoted to understanding airport IT budgets and IT spending forecasts over the next 7 years. The final segment of the research service provides detailed insights into the supplier ecosystem, major digital technology suppliers, and disruptive services and suppliers that are likely to lead to strategic mergers, acquisitions and partnerships in the industry.
Monetization of generated data, expansion of product portfolio by tapping into undersupplied solutions like management of operations during disruptive events, and diversification into adjacent airport segments provide suppliers with good growth opportunities. While investing in new technology and data management solutions, suppliers have to understand the importance of system interoperability, data integration, standardization and collaboration among various airport stakeholders.
RESEARCH: INFOGRAPHIC
This infographic presents a brief overview of the research, and highlights the key topics discussed in it.Click image to view it in full size
Table of Contents
Study Methodology
Key Findings
What is Digital Transformation?
Phases of Airport Digital Transformation
Frost & Sullivan Airport Digital Transformation Framework
Airport Digital Transformation—Goals and Strategy
Airport Digital Transformation—Vision Alignment
Airport Digital Transformation Operator Vision
Airport Digital Transformation Imperatives
Major Objectives for Airport Digital Transformation
Airport Digital Transformation—Facilitating Factors
Airport Digital Transformation—Challenges
Airport Digital Transformation Priorities
Transformational Advantages for Airports
Features Driving Airport Transformation
Airport City
Self-service—Passenger Journey
Self-service—Passenger Journey (continued)
Self-service—Travel Ecosystems
Self-service—Mobility Integrators
Passenger Expectations from Airport
Transition to Passenger-centric Business Model
Areas that Enhance the Passenger Experience
Passenger Centricity—Digital Passenger Journey
Total Airport Management (TAM)
Foundation of Data Collaboration—A-CDM
Transition From A-CDM to TAM
Airport Sustainability
Sustainability—Airport Targets
Sustainability—Eco-efficient Airport
Technology Strategy Building Blocks
Digital Platforms—Data Silos
Digital Platforms—Open Source, Cloud-enabled
Digital Platforms—Blueprint
Big Data—Technology Strategy Building Blocks
Big Data—Data Analytics Matrix
Big Data—Implementation and Case Studies
Big Data, Artificial Intelligence and Automation
Cloud Computing—Technology Strategy Building Blocks
Data Security—Technology Strategy Building Blocks
Data Security—Biometrics
Data Security—Blockchain
Mobility—Technology Strategy Building Blocks
Current Status of Airport Digital Transformation
Current Status of Airport Digital Transformation (continued)
Digital Transformation Status by Technology Adoption
Digital Transformation Status by Technology Adoption (continued)
Flow of Data through Data Silos
Importance and Satisfaction of Digital Technologies
Deployment of Digital Technology
Rate of Technology Adoption
Digital Transformation of Critical Airport Operational Processes
Passenger Operations—Key Findings
Passenger Operations—Top KPIs and Datasets Collected
Passenger Operations—Future Outlook
Airport Operations—Key Findings
Airport Operations—Top KPIs and Datasets Collected
Airport Operations—Future Outlook
Safety and Security—Key Findings
Safety and Security—Top KPIs and Datasets Collected
Safety and Security—Future Outlook
Baggage Operations—Key Findings
Baggage Operations—Top KPIs and Datasets Collected
Baggage Operations—Future Outlook
Infrastructure Management—Key Findings
Infrastructure Management—Top KPIs and Datasets Collected
Infrastructure Management—Future Outlook
Administration and Finance—Key Findings
Administration and Finance—Top KPIs
Administration and Finance—Future Outlook
Revenue and Passenger Growth Correlation
Airport Digital Transformation—IT Budgets
Airport Digital Transformation—IT Spending Forecast
Airport Digital Transformation—IT Spending Forecast (continued)
Airport Stakeholders
Airport Stakeholders (continued)
Stakeholder Business Case Criteria
Selecting Technology and Supplier
Supplier Ecosystem
Leading Owners for Key Processes
Disruptor Ecosystem
Mergers and Acquisitions
Growth Opportunity—Data Monetization
Growth Opportunity—Disruption Management
Growth Opportunity—Expansion into Adjacent Segments
Strategic Imperatives for Success and Growth
The Last Word—3 Big Predictions
Legal Disclaimer
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
Key Market Definitions
Key Market Definitions (continued)
Key Market Definitions (continued)
The Frost & Sullivan Story
Value Proposition—Future of Your Company & Career
Global Perspective
Industry Convergence
360º Research Perspective
Implementation Excellence
Our Blue Ocean Strategy
Popular Topics
No Index | No |
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Podcast | No |
Author | Renjit Benjamin |
Industries | Aerospace, Defence and Security |
WIP Number | MD97-01-00-00-00 |
Is Prebook | No |
GPS Codes | 9000-A1,9AA5-C1 |