Global Airline Benchmarking, 2008–2017

Industry Experiencing an Extended Period of Growth and Profitability with Relatively Inexpensive Fuel Costs

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Airlines are exploring new ways to increase their ancillary revenues and remain profitable. Analytics and digital programs that optimize inefficiencies are increasingly being trailed and implemented to attract customers and improve KPIs.

Research Scope

This research service focuses on the competitive profiling of 17 global airline and airline groups that include 4 from the United States, 4 from Europe, 1 from South America, 1 from Russia/CIS, 2 from the Middle East, and 5 from Asia.

The 10-year profiling (2008 to 2017) of these airlines and airline groups includes their financial performance, major traffic, and capacity metrics, as well as key strategic highlights. These 17 carriers represent more than 40% of the global passenger traffic, and their performance is directly linked to the financial health of the airline industry and the wider aviation supply chain. An airline’s long-term corporate strategy, driving inorganic growth and strategic partnerships, as well as the implementation of profit-improvement initiatives are mirrored in its financial and operating performance. An insight on the airline fleet expansion trends, operating costs, operating metrics and revenue trends, would be beneficial to airline IT suppliers, onboard retailers, technology partners and aircraft manufacturers to get a holistic view of where the airline industry is headed.


Key Features

Specifically, the study features strategic highlights of American Airlines Corporation, Delta Airlines Inc., Southwest Airlines, United Continental Holdings Inc., Aegean Airlines S.A, Easyjet PLC, Air France-KLM, Lufthansa Group, Aeroflot PJSC, Turkish Airlines, Emirates Airlines, ANA Holdings Inc., China Eastern Airline, China Southern Airline, Spicejet Limited, Air China, and LATAM Airlines.


Key Issues Addressed

  • Where is the airline industry headed and what is the impact of rapid growth expansion on airline financials and operating metrics?
  • What is the typical operating cost breakdown of global airlines and how has this changed over the years?
  • What are the strategies adopted by airlines to overcome a challenging operating environment?
  • What are the trends in airline revenues and yields?
  • What is the growth and importance of ancillary revenues in airline financials?
  • What are the industry benchmarks that can be used by existing and new industry players to better position themselves in the marketplace? 

Table of Contents

Global Airline Benchmarking, 2008–2017Executive SummaryKey FindingsMethodology and Selection ProcessStrategic OverviewIntroduction—Strategic Context and Industry EnvironmentIntroduction—Strategic Context and Industry Environment (continued)Cumulative Data of the 17 Selected Global Airlines—Operating RevenueCumulative Data of the 17 Selected Global Airlines—Operating ExpensesCumulative Data of the 17 Selected Global Airlines—Profitability MarginsCumulative Data of the 17 Selected Global Airlines—Unit Revenue and Cost Growth TrendsAmerican Airlines GroupAmerican Airlines Group—Strategic Highlights American Airlines GroupAmerican Airlines Group—Financial MetricsAmerican Airlines Group—Financial Metrics (continued)American Airlines Group—Operating MetricsAmerican Airlines Group—KPIsDelta AirlinesDelta Airlines—Strategic HighlightsDelta AirlinesDelta Airlines—Financial MetricsDelta Airlines—Financial Metrics (continued)Delta Airlines—Operating MetricsDelta Airlines—KPIsSouthwest AirlinesSouthwest Airlines—Strategic Highlights Southwest AirlinesSouthwest Airlines—Financial MetricsSouthwest Airlines—Financial Metrics (continued)Southwest Airlines—Operating MetricsSouthwest Airlines—KPIsUnited Continental HoldingsUnited Continental Holdings Inc.—Strategic Highlights United Continental HoldingsUnited Continental Holdings—Financial MetricsUnited Continental Holding—Financial Metrics (continued)United Continental Holdings—Operating MetricsUnited Continental Holdings—KPIsAEGEAN AirlinesAegean Airlines—Strategic Highlights Aegean AirlinesAegean Airlines—Financial MetricsAegean Airlines—Financial Metrics (continued)Aegean Airlines—Operating MetricsAegean Airlines—KPIseasyJet easyJet—Strategic Highlights easyJeteasyJet—Financial MetricseasyJet—Financial Metrics (continued)easyJet—Operating MetricseasyJet—KPIsAIR FRANCE KLMAIR FRANCE KLM—Strategic HighlightsAIR FRANCE KLMAIR FRANCE KLM—Financial MetricsAIR FRANCE KLM—Financial Metrics (continued)AIR FRANCE KLM—Operating MetricsAIR FRANCE KLM—KPIsLufthansa GroupLufthansa Group—Strategic HighlightsLufthansa GroupLufthansa Group—Financial MetricsLufthansa Group—Financial Metrics (continued)Lufthansa Group—Operating MetricsLufthansa Group—KPIsAeroflotAeroflot Group—Strategic HighlightsAeroflot GroupAeroflot—Financial MetricsAeroflot—Financial Metrics (continued)Aeroflot—Operating Metricseroflot—KPIsTurkish AirlinesTurkish Airlines—Strategic Highlights Turkish AirlinesTurkish Airlines—Financial MetricsTurkish Airlines—Financial Metrics (continued)Turkish Airlines—Operating MetricsTurkish Airlines—KPIsEmiratesEmirates—Strategic Highlights EmiratesEmirates Airlines—Financial MetricsEmirates Airlines—Financial Metrics (continued)Emirates Airlines—Operating MetricsEmirates Airlines—KPIsANA HoldingsANA Holdings—Strategic HighlightsANA HoldingsANA Holdings—Financial MetricsANA Holdings—Financial Metrics (continued)ANA Holdings—Operating MetricsANA Holdings—KPIsChina Eastern AirlinesChina Eastern Airlines—Strategic Highlights China Eastern AirlinesChina Eastern Airlines—Financial MetricsChina Eastern Airlines—Financial Metrics (continued)China Eastern Airlines—Operating MetricsChina Eastern Airlines—KPIsChina Southern Airlines Company LimitedChina Southern Airlines Company Limited—Strategic Highlights China Southern AirlinesChina Southern Airlines—Financial MetricsChina Southern Airlines—Financial Metrics (continued)China Southern Airlines—Operating MetricsChina Southern Airlines—KPIsSpiceJetSpiceJet—Strategic Highlights SpiceJetSpiceJet—Financial MetricsSpiceJet—Financial Metrics (continued)SpiceJet—Operating MetricsSpiceJet—KPIsAir ChinaAir China—Strategic Highlights Air China Air China—Financial MetricsAir China—Financial Metrics (continued)Air China—Operating MetricsAir China—KPIsLATAM Airlines GroupLATAM Airlines—Strategic Highlights LATAM AirlinesLATAM—Financial MetricsLATAM—Financial Metrics (continued)LATAM—Operating MetricsATAM—KPIsGrowth Opportunities and Companies to ActionGrowth Opportunity—Digital Transformation and Ancillary ServicesStrategic Imperatives for Success and Growth The Last WordConclusionLegal DisclaimerAppendix—Company ProfilesCategory DefinitionsCategory Definitions (continued)List of ExhibitsList of Exhibits (continued)List of Exhibits (continued)List of Exhibits (continued)List of Exhibits (continued)List of Exhibits (continued)List of Exhibits (continued)List of Exhibits (continued)List of Exhibits (continued)List of Exhibits (continued)The Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition—Future of Your Company & CareerGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy




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