CV Telematics Opportunity Analysis by Industry, EU and NA, Forecast to 2025

Transportation and Logistics Expected to have the Highest Installed Base amongst Industries in Both Regions by 2025

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The commercial vehicle industry faces common challenges, such as rising fixed costs, difficulty in ensuring immediate truck availability, prolonged delivery time, high operating costs, high fuel spend, increased repair cost, and sub-optimal asset utilisation. Telematics has been the go-to solution for industry participants in addressing these challenges. However, the CV industry is comprised of a variety of vocational vehicles facing challenges that differ by the vehicle type and the industry vertical they operate in.

Research Highlights

The industry verticals discussed in this study are:

  • Construction and Mining
  • Food and Beverage; and Pharmaceuticals
  • Petroleum and Chemicals
  • Retail and Parcel Delivery
  • Service and Maintenance
  • Transportation and Logistics
  • Utilities

Whilst the unique challenges facing fleet operators in the construction and mining industry are related to maintenance scheduling, idling, preventing theft, ensuring safety, and regulating load weight, those in the food and beverages / pharma industry relate to managing food safety, trailer management, diversified fleets, and vehicle downtime. This study identifies the unique challenges facing each industry vertical mentioned above and analyses their implications. Most importantly, it highlights how these unique pain points can be addressed with the help of separate telematics-based solutions or a combination thereof. It also differentiates the current pain points from those that are likely to arise in future and identifies the telematics solutions required to address them over the short-term, mid-term, and long-term period.

Key Features

Trends such as Logistics 4.0, ELD mandates, and the Amazon effect are expected to propel the penetration of telematics services in specific regions and vocations. Similarly, technologies such as plug and play and OBD-II dongles will boost telematics adoption in the light commercial vehicle (LCV) segment. This study discusses the trends affecting each industry along with their impact on telematics adoption.

Mergers and acquisitions are amongst the many growth opportunities identified in this study. Telematics service providers believe that there are gaps in their product portfolio when it comes to addressing challenges specific to certain industries, regions, or vehicle models, and they are looking at M&As as the solution to this.

Key Issues addressed

  • What are the challenges that fleet operators from different industries or vocations are facing?
  • How can the pain points of fleet operators of different vocations/industries be addressed using telematics?
  • What is the penetration rate of CV telematics in different industries in Europe?
  • What is the penetration rate of CV telematics in different industries in North America?
  • What are the growth opportunities for CV telematics in different industries in Europe and North America?

Table of Contents

1. Executive Summary
Key Findings
Commercial Vehicle Industries Using Telematics
Industry-wise Fleet Manager Existing Pain Points
Reasons for Investing in Fleet Management Solutions
2. Research Scope, Objectives, and Methodology
Research Scope
Research Aim and Objectives
Research Methodology
3. Definition and Segmentation
Vehicle Segmentation
Industry-wise Truck Segmentation
Solution Types
Key Telematics Services—An Overview
4. Voice of Fleet Owners
Familiarity with Fleet Management Solutions
Preference for Telematics Solution Provider by Type
Percentage of Telematics Penetration
Types of Non-Telematics Fleet Management Solutions Used
5. Case Studies by Industry
HAVI Group—Food and Beverages: Logistics
TNT Express N.V.—Transportation and Logistics
Bill Howe Plumbing—Plumbing and HVAC
Red Hawk Fire & Security—Utilities
Gorski Bulk Transport—Petroleum and Chemicals; F&B
Plote Construction—Construction and Mining
6. Telematics Service Provider View
Petroleum and Chemicals—Current and Future Pain Points
Construction and Mining—Current and Future Pain Points
Retail and Parcel Delivery—Current and Future Pain Points
Service and Maintenance; Utilities—Current and Future Pain Points
Food and Beverages; Pharmaceuticals—Current and Future Pain Points
7. Market Measurement and Analysis
Regional LCV and M/HCV Telematics Penetration
Telematics Penetration by Industry in Europe—Current and Future
Telematics Penetration by Industry in North America—Current and Future
8. Growth Opportunities and Companies to Action
5 Core Pain Points Identified—Mapped to Telematics Services
Key Differentiating Telematics Services by Industry
Growth Opportunity
Strategic Imperatives
9. The Last Word
The Last Word—3 Big Predictions
Legal Disclaimer
10. Appendix
Abbreviations and Acronyms Used
Market Engineering Methodology
List of Exhibits


List of Figures & Charts

1. CV Telematics Opportunity Analysis by Industry: Key Findings, EU and NA, 2018
2. CV Telematics Opportunity Analysis by Industry: CV Industries Using Telematics, EU and NA, 2018
3. CV Telematics Opportunity Analysis by Industry: Industry-wise Fleet Manager Pain Points, EU and NA, 2018
4. CV Telematics Opportunity Analysis by Industry: Reasons for Investing in Fleet Management Solutions, EU and NA, 2018
5. CV Telematics Opportunity Analysis by Industry: Vehicle Segmentation, EU and NA, 2018
6. CV Telematics Opportunity Analysis by Industry: Industry-wise Truck Segmentation, EU and NA, 2018
7. CV Telematics Opportunity Analysis by Industry: Solution Types, EU and NA, 2018
8. CV Telematics Opportunity Analysis by Industry: Key Telematics Services, EU and NA, 2018
9. CV Telematics Opportunity Analysis by Industry: Familiarity with Fleet Management Solutions, EU and NA, 2018
10. CV Telematics Opportunity Analysis by Industry: Types of Non-telematics Fleet Management Solutions Used , EU and NA, 2018
11. CV Telematics Opportunity Analysis by Industry: Havi Group–Food and Beverages; Logistics, EU and NA, 2018
12. CV Telematics Opportunity Analysis by Industry: TNT Express N.V.–Transportation and Logistics, EU and NA, 2018
13. CV Telematics Opportunity Analysis by Industry: Bill Howe Plumbing–Plumbing and HVAC Industry, EU and NA, 2018
14. CV Telematics Opportunity Analysis by Industry: Red Hawk Fire & Security–Utilities, EU and NA, 2018
15. CV Telematics Opportunity Analysis by Industry: Gorski Bulk Transport–Petroleum and Chemicals, F&B, EU and NA, 2018
16. CV Telematics Opportunity Analysis by Industry: Plote Construction–Construction and Mining, EU and NA, 2018
17. CV Telematics Opportunity Analysis by Industry: Petroleum and Chemicals– Current and Future Pain Points, EU and NA, 2018
18. CV Telematics Opportunity Analysis by Industry: Construction and Mining–Current and Future Pain Points, EU and NA, 2018
19. CV Telematics Opportunity Analysis by Industry: Retail and Parcel Delivery–Current and Future Pain Points, EU and NA, 2018
20. CV Telematics Opportunity Analysis by Industry: Service and Maintenance; Utilities–Current and Future Pain Points, EU and NA, 2018
21. CV Telematics Opportunity Analysis by Industry: Food and Beverages; Pharmaceuticals—Current and Future Pain Points, EU and NA, 2018
22. CV Telematics Opportunity Analysis by Industry: Core Pain Points–Mapped to Telematics Service, EU and NA, 2018
23. CV Telematics Opportunity Analysis by Industry: Key Differentiating Telematics Services by Industry, EU and NA, 2018
24. CV Telematics Opportunity Analysis by Industry: Strategic Imperatives, EU and NA, 2018


1. CV Telematics Opportunity Analysis by Industry: Preference for Telematics Solution Provider by Type, EU and NA, 2018
2. CV Telematics Opportunity Analysis by Industry: Percentage of Telematics Penetration, EU and NA, 2018
3. Connected Truck Telematics Outlook: Regional LCV Penetration, Global, 2018
4. CV Telematics Opportunity Analysis by Industry: Telematics Penetration Forecast by Industry, EU, 2018 and 2025
5. CV Telematics Opportunity Analysis by Industry: Telematics Penetration Forecast by Industry, North America, 2018 and 2025



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