Contact Center Applications Market in India

Contact Center Applications Market in India

Technology and Trends Lead to Market Growth

RELEASE DATE
08-Feb-2012
REGION
Asia Pacific
Research Code: P58E-01-00-00-00
SKU: IT02916-AP-MR_16279
$4,950.00
In stock
SKU
IT02916-AP-MR_16279
$4,950.00
DownloadLink

Pay by invoice

ENQUIRE NOW

Description

This study segments the contact center applications market in India by eight different applications including automatic call distributors (ACD), computer telephony integration (CTI), interactive voice response (IVR), outbound dialing, call monitoring, workforce management, speech technology, and multimedia applications. It provides market sizing and market share by application and by vendor. Trends are also provided based on technology adoption and the overall adoption across different industry sectors as well as by size of contact centers. Market drivers and restraints are also discussed.

Table of Contents

The Market Analysis of the Contact Center Applications in India CY 2010

  • Analysis of the Contact Center Applications Market CY 2010
Related Research
This study segments the contact center applications market in India by eight different applications including automatic call distributors (ACD), computer telephony integration (CTI), interactive voice response (IVR), outbound dialing, call monitoring, workforce management, speech technology, and multimedia applications. It provides market sizing and market share by application and by vendor. Trends are also provided based on technology adoption and the overall adoption across different industry sectors as well as by size of contact centers. Market drivers and restraints are also discussed.
More Information
No Index Yes
Podcast No
Author Ritu Madhogarhia
WIP Number P58E-01-00-00-00
Is Prebook No