Introduction

• Introduction to Hosted Enterprise Communications Services
• Market Definitions
• Research Scope And Methodology
• Unified Communications Landscape
• Unified Communications Deployment Alternatives
• Value Proposition

Market Overview

• Consequences of Historical Purchasing Decisions
• Target Market
• Innovative Go-To-Market and Service Models
• Competitive Analysis
• Industry Challenges
• Key Market Drivers and Restraints
• Market Trends

Conclusions

• Success Factors

About Frost & Sullivan

• Who Is Frost & Sullivan
• What Makes Us Unique
• T.E.A.M. Methodology
• Global Perspective