Transforming National eID Programs and Services into a Mobile Success Story

Transforming National eID Programs and Services into a Mobile Success Story

Citizen Engagement is Essential to Guarantee Personalized Services

RELEASE DATE
27-Jan-2015
REGION
Global
Research Code: 9843-00-28-00-00
SKU: IT00095-GL-MR_01022
$1,500.00
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SKU
IT00095-GL-MR_01022
$1,500.00
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Description

The public sector should not only extend existing services to the mobile space, but should be engaged in a mobile-first approach. Frost & Sullivan believes that this approach, coupled with a user-centric methodology, will create high quality public services that will answer the demand of citizens. Successful projects were done with the direct involvement of the population. This does not guarantee a certain success but it provides services that are needed by citizens. Citizens are seen as users and are entering the CITIZEN 2.0 dimension.

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Related Research
The public sector should not only extend existing services to the mobile space, but should be engaged in a mobile-first approach. Frost & Sullivan believes that this approach, coupled with a user-centric methodology, will create high quality public services that will answer the demand of citizens. Successful projects were done with the direct involvement of the population. This does not guarantee a certain success but it provides services that are needed by citizens. Citizens are seen as users and are entering the CITIZEN 2.0 dimension.
More Information
No Index No
Podcast No
Author Jean Noel Georges
Industries Information Technology
WIP Number 9843-00-28-00-00
Is Prebook No