Communications Services Market Research Reports

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 27 Jun 2017  |  North America  |  Strategic Forecasting

    Consumer Communication Preferences Survey: Utilizing Consumers' Perception to Meet Their Needs

    Since 2009, Stratecast has conducted an annual North American Consumer Communication Services (CCS) Survey. This survey is designed to understand consumer perceptions on landline phone, wireless/cellular phone, Internet access and subscription video services. As well as, identify consumers’ use of technologies such as over-the-top (OTT) and Inter...

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  2. 05 May 2017  |  North America  |  Market Research

    Growth Opportunities for Service Providers in the Internet of Things (IoT)

    As the Industry Evolves from Device Connectivity to Predictive Computing, Service Providers will Find Growth Opportunities in Vertical Markets and Hor

    IoT is already having a major impact on businesses, governments, and consumers. Advancements in connectivity will increasingly enable solutions to integrate with enterprise management solutions and help businesses improve efficiency and increase productivity. To survive in this rapidly changing environment, companies must define their digital strat...

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  3. 30 Mar 2017  |  North America  |  Strategic Forecasting

    Home Automation Poised to Break Out: North American Smart Home Market at the Tipping Point

    The reason for a lack of traction in the home automation space is simple: although people are generally drawn to new technology, especially if it promises to be either time or money saving, they are generally turned off by complexity. This report examines the latest home automation concepts and the likely consumer reactions to them; and then sugg...

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  4. 19 Dec 2016  |  Europe  |  Market Research

    SDN and NFV for the Next-generation WAN

    An Insight into Orange Business Services Easy Go Offering

    Enterprise networks are increasingly challenged by the static nature of WAN as they need to keep up with the scalability and flexibility of cloud infrastructure, ever-increasing bandwidth and enterprise mobility requirements. Leading NSPs globally are incorporating software-defined networking (SDN) and network functions virtualization (NFV) into th...

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  5. 14 Nov 2016  |  Europe  |  Market Research

    Europe’s Real-Time Cities Revisited—Survey 2016

    The Quest for Commercial Sustainability of Smart City Initiatives Continues

    This 2016 Real-Time Cities survey monitors the focus areas of work, state of development, roadmaps, and opportunities for ICT solutions providers. It is a parallel survey to the 2015 Frost & Sullivan iteration, gathering inputs from mostly new participants. A true Real-Time City exploits its repositories of data as they are generated, along with ...

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  6. 06 Oct 2016  |  Global  |  Customer Research

    Navigating Digital Transformation in Manufacturing

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

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    Special Price $2,250.00 save 25 %

  7. 05 Oct 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Agriculture and Mining

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

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    Special Price $2,250.00 save 25 %

  8. 05 Oct 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Wholesale, Distribution and Logistics

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

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    Special Price $2,250.00 save 25 %

  9. 05 Oct 2016  |  Global  |  Customer Research

    Navigating Digital Transformation in Education

    A Customer Perspective

    This study is derived from a survey of IT decision makers in the United States (some with global reach) across multiple industries. It provides insightful information on what drives investment in unified communications, the IT-related challenges organizations face today, communications infrastructure trends, the impact IT has on the future of the w...

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  10. 04 Oct 2016  |  Latin America  |  Customer Research

    Navigating an Era of Digital Transformation in Asia Pacific

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00

    Special Price $2,250.00 save 25 %