Communications Services Market Research Reports

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 25 Jan 2018  |  North America  |  Strategic Forecasting

    Connected Home State of the Market: Barriers to Adoption

    As new technologies enter the market, consumers are increasingly willing to consider a connected home as a possible living environment. This report examines the state of the connected home market, illuminates some of the barriers to growth, and considers some of the companies that are delivering solutions to transcend those barriers. The discussion...


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  2. 28 Nov 2017  |  North America  |  Strategic Forecasting

    Consumer Communication Services Tracker: Third Quarter 2017 (3Q17)

    The Consumer Communication Services Tracker provides quarterly detailed information for the leading companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add(loss), projection, and market share for the Broadband, Video, Voice...


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  3. 25 Oct 2017  |  North America  |  Strategic Forecasting

    Analysis of the Software-Defined WAN Market, 2017

    The SD-WAN market has emerged out of the early adopter stage and entered the growth stage of the product lifecycle. Key factors driving market adoption include: cost savings from efficient usage of private and public networks, ability to optimize hybrid cloud connectivity, and application-aware routing. Below is a summary of key research findings o...


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  4. 18 Oct 2017  |  North America  |  Strategic Forecasting

    2017 Consumer Communication Services Bundle Tracker

    Are Broadband Bundles Enough?

    Stratecast’s 2017 Bundle Tracker apprises the reader of the competitive landscape of leading service providers—which offer home phone, broadband, video and wireless services—in the consumer communication services market; and explores how consumers gauge consumer bundles based on survey results from Stratecast’s 2017 consumer communication s...


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  5. 22 Aug 2017  |  North America  |  Tracker

    Q2 2017 North American Mobile Trackers

    Continued Growth of Smartphones, Unlimited Data Plans, Mobile Data Traffic and High Speed Wireless Content Services

    The attached tracker presents mobile communication metrics for tier-I mobile operators in the United States and Canadian mobile communications market. The study also supplies statistics on mobile subscribers, connected devices, equipment revenue, and service and data revenue, which also include the average voice and data revenue per user. Data for ...


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  6. 08 Aug 2017  |  North America  |  Market Research

    US Digital Consumer and Home Automation Market Transformation, Forecast to 2023

    Growth Opportunities in Digital Consumer and Home Automation with Evolving End-user and Competitive Dynamics

    The digital consumer concept continues to evolve as new products, services, and solutions make their way to the home. At present, the notion of a digital consumer largely revolves around individuals that leverage the Internet for productivity, entertainment, and communication. Going forward, however, consumers are expected to leverage the power of ...


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  7. 27 Jun 2017  |  North America  |  Strategic Forecasting

    Consumer Communication Preferences Survey: Utilizing Consumers' Perception to Meet Their Needs

    Since 2009, Stratecast has conducted an annual North American Consumer Communication Services (CCS) Survey. This survey is designed to understand consumer perceptions on landline phone, wireless/cellular phone, Internet access and subscription video services. As well as, identify consumers’ use of technologies such as over-the-top (OTT) and Inter...


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  8. This report examines consumer communication services spending (the wallet), and the implications this will have on service providers, regulators and policy makers. It will be of interest to all of these groups, as well as content developers.


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  9. 31 May 2017  |  North America  |  Strategic Forecasting

    Consumer Communication Services Tracker: First Quarter 2017 (1Q17)

    The Consumer Communication Services tracker has been reformatted to reflect feedback received from Stratecast's clients. The new format provides detailed information for several companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenu...


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  10. 05 May 2017  |  North America  |  Market Research

    Emerging Use Cases for Communications Platforms as a Service

    A Diverse Set of Solutions Create New Customer Benefits

    Communications platforms as a service (CPaaS) solutions are coming to market to fill an important gap in business communications. CPaaS services offer an alternative for businesses seeking to leverage the latest in communication tools without significant investments in premises-based infrastructure or long-term telecom carrier agreements. This mark...


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