Communications Services Market Research Reports

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 20 May 2024  |  Global  |  Tracker

    Global SD-WAN Infrastructure Industry, 2024

    The Convergence of Networking and Security is Unlocking the Future Growth Potential of SD-WAN

    The global SD-WAN infrastructure industry is large and growing, and revenue exceeded $5.13 billion in 2023 at a year-over-year (YoY) growth of 42.2%. The industry is forecast to grow at a compound annual growth rate (CAGR) of 22.3% from 2023 to 2028, mainly driven by accelerated digital transformation, more complex network environments, and massive...

    $2,450.00
  2. 14 Feb 2024  |  Global  |  Market Research

    Top 10 Growth Opportunities in Network Services, 2024

    Security, Automation, AI, and Adjacent Services Are the Keys to Success

    Frost & Sullivan expects 2.1% year-over-year market growth for global network services in 2024. Certain services, such as software-defined wide area network/ secure access service edge (SD-WAN/SASE) and managed security, continue to experience double-digit revenue growth and will offset the declines in traditional transport services. The traditiona...

    $2,450.00
  3. 12 Dec 2022  |  North America  |  Tracker

    MPLS/IP VPN Services Update, United States, 2022

    The Growing Adoption of SD-WAN has Affected MPLS/IP VPN Services' Growth Rate

    This report focuses on leading service providers that offer comprehensive multiprotocol label switching (MPLS)/Internet Protocol (IP) virtual private network (VPN) services in the United States. Service providers have been analyzed primarily on their MPLS/IP VPN portfolios, including their presence in retail and wholesale segments. This study analy...

    $2,450.00
  4. 11 Nov 2022  |  Latin America  |  Market Research

    Latin American Dedicated Internet Access Services Market

    Future Growth Potential of Network Service Providers is Supported by Growing Adoption of Cloud Applications

    Enterprise dedicated Internet access (DIA) services have successfully penetrated the Latin American market over the last decade and are now in a mature phase of the product life cycle. Several factors affect the adoption of DIA services in the region, including the increasing use of bandwidth-intensive collaboration tools, demand for cloud and data...

    $2,450.00
  5. 01 Nov 2022  |  North America  |  Market Research

    Business Carrier Ethernet Services Update—United States: 2022

    Slowing Revenue Growth Rates Attributed to Pricing Compression and Market Maturity

    In this report, Frost & Sullivan focuses on leading service providers of comprehensive business carrier Ethernet services in the US market. This market continues to experience negative Ethernet revenue growth rates primarily due to price compression and market maturity. The report delivers market forecasts for business carrier Ethernet services fro...

    $2,450.00
  6. 24 May 2021  |  North America  |  Market Research

    The Coming of Age of NFV-based Virtual Network Services

    COVID-19 Forces Businesses to Re-evaluate Their WAN Virtualization Strategies

    As businesses embrace SD-WAN, they are quickly realizing that a holistic approach to enterprise WAN virtualization is critical, and several aspects of traditional WAN edge or branch infrastructure will need to change to make the WAN truly agileNFV-based virtual network services have been available in the market since 2016, with slow market adoption...

    $3,995.00
  7. 25 Jan 2018  |  North America  |  Strategic Forecasting

    Connected Home State of the Market: Barriers to Adoption

    As new technologies enter the market, consumers are increasingly willing to consider a connected home as a possible living environment. This report examines the state of the connected home market, illuminates some of the barriers to growth, and considers some of the companies that are delivering solutions to transcend those barriers. The discussion...

    $3,500.00
  8. 18 Oct 2017  |  North America  |  Strategic Forecasting

    2017 Consumer Communication Services Bundle Tracker

    Are Broadband Bundles Enough?

    Stratecast’s 2017 Bundle Tracker apprises the reader of the competitive landscape of leading service providers—which offer home phone, broadband, video and wireless services—in the consumer communication services market; and explores how consumers gauge consumer bundles based on survey results from Stratecast’s 2017 consumer communication s...

    $3,500.00
  9. 08 Aug 2017  |  North America  |  Market Research

    US Digital Consumer and Home Automation Market Transformation, Forecast to 2023

    Growth Opportunities in Digital Consumer and Home Automation with Evolving End-user and Competitive Dynamics

    The digital consumer concept continues to evolve as new products, services, and solutions make their way to the home. At present, the notion of a digital consumer largely revolves around individuals that leverage the Internet for productivity, entertainment, and communication. Going forward, however, consumers are expected to leverage the power of ...

    $3,000.00
  10. 27 Jun 2017  |  North America  |  Strategic Forecasting

    Consumer Communication Preferences Survey: Utilizing Consumers' Perception to Meet Their Needs

    Since 2009, Stratecast has conducted an annual North American Consumer Communication Services (CCS) Survey. This survey is designed to understand consumer perceptions on landline phone, wireless/cellular phone, Internet access and subscription video services. As well as, identify consumers’ use of technologies such as over-the-top (OTT) and Inter...

    $3,500.00