Communications Services Market Research Reports

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 11 Nov 2022  |  Latin America  |  Market Research

    Latin American Dedicated Internet Access Services Market

    Future Growth Potential of Network Service Providers is Supported by Growing Adoption of Cloud Applications

    Enterprise dedicated Internet access (DIA) services have successfully penetrated the Latin American market over the last decade and are now in a mature phase of the product life cycle. Several factors affect the adoption of DIA services in the region, including the increasing use of bandwidth-intensive collaboration tools, demand for cloud and data...

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  2. 08 Mar 2022  |  Latin America  |  Market Research

    Economic Impact of COVID-19 on Brazil's ICT Market

    A Political, Economic, Social, and Technological Analysis

    Brazil, one of the most influential countries in Latin America, witnessed a period of strong economic growth and social progress between 2003 and 2014. This positioned the country as a regional leader on several fronts. The 2014-2016 recession resulted in a downturn in economic activity, and as the country continued to recover the COVID-19 pandem...

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  3. 27 Jan 2021  |  Latin America  |  Market Research

    Data Services Driving Market Growth in the Colombian Total Telecommunication Services Market

    COVID-19 Mitigates Revenue Growth but Enhances the Need for Digitization, Powering Growth Opportunities in Digital Services

    This Frost & Sullivan research service provides market sizing and forecasts by segment and technology, both in terms of lines and revenues and market share figures. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets: fixed telephony, data communications (VPN IP MPLS, Carrier Ethernet, and other technologie...

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  4. 06 Feb 2020  |  Latin America  |  Market Research

    Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2025

    New Ways of Work Continue to Drive Industry Growth

    The global meetings and team collaboration services market offers significant growth opportunities for enterprise communications and collaboration providers. In 2018, stand-alone audio meeting revenues continued to be negatively impacted by the growing popularity of cloud web/video meetings and team collaboration services. Revenue from stand-alone...

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  5. 09 Oct 2018  |  Latin America  |  Market Research

    Latin American SD-WAN Market, Forecast to 2023

    Overall SD-WAN Revenue to Reach Almost 200 Million by 2023

    The SD-WAN market will present a huge transformation in the telecommunication market over the next 5 years in Latin America as the traditional wide area networks (WANs) are under pressure to keep up with increased enterprise demand for agile, bandwidth-heavy, and latency-sensitive to access and utilize information. The SD-WAN solution uses softwa...

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  6. 27 Mar 2018  |  Latin America  |  Market Research

    Latin American Data Communications Services Market, Forecasts to 2023

    Saturation in the Enterprise Segment Opens Growth Opportunities among SMBs

    In the telecom service industry, the data communications market is one of the most competitive in Latin America. The average revenue per line (ARPL) for data communications services has been declining in recent years due to migration from legacy circuits to Internet protocol (IP) technologies, expense control by enterprises and governments, and als...

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  7. 07 Nov 2017  |  Latin America  |  Market Research

    Brazil’s Total Telecommunications Services Market and the Impact of Mega Trends Outlook, Forecast to 2022

    Non-voice Services, Especially Mobile Data and VAS, will Drive Market Growth

    This Frost & Sullivan research service entitled Analysis of the Brazil’s Total Telecommunications Services Market and the Impact of Mega Trends Outlook provides market sizing and forecasts by segment and technology, both in terms of lines and revenue, as well as market share figures. In this research, Frost & Sullivan's expert analysts thoroughly...

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  8. 05 Apr 2017  |  Latin America  |  Market Research

    B2B Niche Segments of the Brazilian Telecommunications Service Providers Market, 2017

    Data Communications and Broadband Providers Struggle to Stand Out in a Nearly Saturated Scenario Using Distinctive Strategies and Business Models to Unleash New Value Propositions in the Corporate Segment

    Frost & Sullivan predicts that niche participants will assume an important role in the data communications and broadband markets in the upcoming years, whether providing services and connectivity with their own network or by unbundling incumbents’ networks. A noteworthy increase in the number of market participants—licenses grew 16% in 2016 in ...

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  9. 26 Oct 2016  |  Latin America  |  Market Research

    Colombian Total Telecommunications Services Market, Forecast to 2021

    Market Consolidation Augments Converged Fixed-Mobile Offers and both IPTV and M2M Services Promise Double-Digit Growth

    Colombia’s total revenue from the telecommunications services market reached $9.1 billion in 2015 and is expected to top 11.5 billion by 2021 driven by TV and video services, mobile connectivity demand, bundled offerings, network upgrades and expansion as well as recovery of purchasing power. Market activity in 2016 shows continued growth in Colo...

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  10. 13 Oct 2016  |  Latin America  |  Market Research

    Telecommunications Market's Digital Transformation and Evolution

    Technologies to Improve Time-to-Market and Customer Experience, Providing Growth Opportunities for Latin American Telcos

    The advancement of direct and indirect competition in the telecommunications market has impacted revenue growth rates and the profitability margin of traditional operators worldwide. Telcos must therefore reinvent their business models in order to meet the demands of different end users and diversify their revenue streams by verticals. This resear...

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