Communications Services Market Research Reports

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 06 Dec 2023  |  Asia Pacific  |  Customer Research

    2023 SD-WAN and SASE Voice of Customer: APAC View

    Businesses in the Region are Embracing These Solutions to Support Digitalization and Strengthen Security

    In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions and purchase decisions regarding SD-WAN and SASE. This report examines responses from APAC businesses of various sizes in verticals including financial services, healthcare, retail, education, government, technology, and...

  2. 13 Nov 2013  |  Africa  |  Market Research

    East African Broadband Market

    Increasing Uptake of Broadband Services in Ethiopia, Sudan, and Rwanda

    This research service encompasses an analysis of East African broadband market focusing on Ethiopia, Sudan, and Rwanda. The study includes an analysis of key market developments and trends, the market size in terms of revenue and subscribers, demand and competition, and drivers and restraints. It also investigates the deployment of new technologies...


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  3. 30 Oct 2013  |  Latin America  |  Market Research

    Hot Topic—Mobile Payment Services in Brazil

    Exploring Financial Mobility and Potential for National Adoption

    This market insight analyzes the growth drivers for mobile payment services in Brazil and evaluates key stakeholders, market perspectives, forecasts, challenges, and opportunities. The study includes a forecast from 2013 to 2018 and key focus areas are as follows: the primary trends, a market assessment and forecast, and case studies—including an...


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  4. 22 Oct 2013  |  Africa  |  Market Research

    South African Public Sector ICT Market

    ICT Opportunities in the Public Sector

    This research service provides an overview of the market opportunities for the ICT solutions in the public sector in South Africa. It highlights some of the key trends in the South African public sector based on ICT spending by the countrys 9 provinces, with a special focus on the 3 leading provinces - Gauteng, the Western Cape, and KwaZulu-Natal....


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  5. 23 Sep 2013  |  Latin America  |  Market Research

    Hot TopicInsights from Non-linear Pay TV Services in Latin America

    New Customer Behavior, Broadband Deployment, and Smart Devices to Drive the Pay TV Environment

    Young consumers with evolving viewing habits, the prevalence of broadband services, and rise of smart devices have changed how television operates. This market insight research service analyzes non-linear pay tv services in Latin America and highlights how new consumer behavior is influencing the market. It benchmarks the competitive landscape and ...


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  6. 12 Sep 2013  |  Europe  |  Market Research

    Analysis of the European Infrastructure-as-a-Service Market

    Cost-effective and Flexible IT Model Results in Increased Adoption

    The Infrastructure-as-a-Service market in Europe is at an early growth stage and is, therefore, expected to have high growth rates during the next few years. The cost effectiveness, simplicity, and innovation offered by the model are the main factors contributing to the acceleration in its growth. This research assesses drivers and restraints in th...


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  7. 17 Jul 2013  |  Africa  |  Market Research

    Fixed-mobile Convergence in South Africa

    Enterprise Mobility Offers a Way Forward for Upcoming Technology

    This research service provides an overview of the South African fixed-mobile convergence (FMC) market. It highlights some of the emerging customer and service provider trends that are defining the development market. It also outlines some of the main market drivers and restraints. An assessment of key FMC trends from overseas markets is provided, a...


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  8. 17 May 2013  |  Asia Pacific  |  Market Research

    Technology Deep Dive: Client Virtualization

    A Look into the Technology that is Enabling IT Executives to Regain Control of the Complex Client End-point Environment

    Todays workspaces are witnessing sweeping changes in the way employees carry out their day-to-day activities. Employees today take electronic notes, collaborate using social media and conference via video either on their tablet PCs or on HD conferencing rooms. The workplace is clearly moving away from the PC era, toward an era where computing is m...


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  9. 21 Jan 2013  |  North America  |  Market Research

    Latin American Data Communications Services Market, 2012

    SMBs Adopting Data Communications Services to Increase Productivity

    This research service provides an analysis of the data communication services markets in Latin America, covering six main countries: Argentina, Brazil, Chile, Colombia, Mexico, and Venezuela. An analysis of the market size, drivers and restraints, market forecasts and competitive analysis can be found. The study examines the current structure of th...


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  10. 03 Jan 2013  |  South Asia, Middle East & North Africa  |  Market Research

    Public Cloud Computing Market for SMBs in India

    Affordable Connectivity and Virtualization Technologies to Drive Adoption of Public Cloud

    The growing entrepreneurial start-ups are banking on the cloud opportunity and thus are seen as the early adopters and biggest drivers of the cloud space. As this segment feels the need to enhance their IT capabilities for improving efficiency in their work without having to invest heavily, cloud comes as a boon to them, especially public cloud ser...


    Special Price $5,212.50 save 25 %