Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

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25 Feb 2000  |  North America

Alcatel's Acquisition of Newbridge

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03 Mar 2000  |  North America

Unisphere Solutions Restructures

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25 Jun 2010  |  North America

North American Residential Voice Tracker: First Quarter 2010

Actionable Strategies and Tactics to Drive Growth in a Transforming Market

Subscriptions to plain old telephone service (POTS) continue to erode in the first quarter of 2010.  Telcos are responding by expanding other lines of business, such as business related access services and through a focus on service bundling.

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This market insight has the following three objectives: (a) to inform of progress in convergence offerings; (b) to identify key success factors for new entrants and (c) to highlight opportunity areas for stakeholders. Fixed Mobile Convergence or FMC refers to services offered by a telecom company within one bill to a consumer, regardless of the un...

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Managed WAN optimization services is a new breed of managed services, delivered by service providers, that ensures seamless delivery of business applications across the WAN (wide area network). Though  it is still a niche segment, the high growth in WAN optimization appliances and increasing penetration  rates have started creating awareness on W...

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03 Jan 2013  |  South Asia, Middle East & North Africa

Public Cloud Computing Market for SMBs in India

Affordable Connectivity and Virtualization Technologies to Drive Adoption of Public Cloud

The growing entrepreneurial start-ups are banking on the cloud opportunity and thus are seen as the early adopters and biggest drivers of the cloud space. As this segment feels the need to enhance their IT capabilities for improving efficiency in their work without having to invest heavily, cloud comes as a boon to them, especially public cloud ser...

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21 Jan 2013  |  North America

Latin American Data Communications Services Market, 2012

SMBs Adopting Data Communications Services to Increase Productivity

This research service provides an analysis of the data communication services markets in Latin America, covering six main countries: Argentina, Brazil, Chile, Colombia, Mexico, and Venezuela. An analysis of the market size, drivers and restraints, market forecasts and competitive analysis can be found. The study examines the current structure of th...

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17 May 2013  |  Asia Pacific

Technology Deep Dive: Client Virtualization

A Look into the Technology that is Enabling IT Executives to Regain Control of the Complex Client End-point Environment

Todays workspaces are witnessing sweeping changes in the way employees carry out their day-to-day activities. Employees today take electronic notes, collaborate using social media and conference via video either on their tablet PCs or on HD conferencing rooms. The workplace is clearly moving away from the PC era, toward an era where computing is m...

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17 Jul 2013  |  Africa

Fixed-mobile Convergence in South Africa

Enterprise Mobility Offers a Way Forward for Upcoming Technology

This research service provides an overview of the South African fixed-mobile convergence (FMC) market. It highlights some of the emerging customer and service provider trends that are defining the development market. It also outlines some of the main market drivers and restraints. An assessment of key FMC trends from overseas markets is provided, a...

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12 Sep 2013  |  Europe

Analysis of the European Infrastructure-as-a-Service Market

Cost-effective and Flexible IT Model Results in Increased Adoption

The Infrastructure-as-a-Service market in Europe is at an early growth stage and is, therefore, expected to have high growth rates during the next few years. The cost effectiveness, simplicity, and innovation offered by the model are the main factors contributing to the acceleration in its growth. This research assesses drivers and restraints in th...

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