Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 12 Dec 2022  |  North America  |  Tracker

    MPLS/IP VPN Services Update, United States, 2022

    The Growing Adoption of SD-WAN has Affected MPLS/IP VPN Services' Growth Rate

    This report focuses on leading service providers that offer comprehensive multiprotocol label switching (MPLS)/Internet Protocol (IP) virtual private network (VPN) services in the United States. Service providers have been analyzed primarily on their MPLS/IP VPN portfolios, including their presence in retail and wholesale segments. This study analy...

    $2,450.00
  2. 11 Nov 2022  |  Latin America  |  Market Research

    Latin American Dedicated Internet Access Services Market

    Future Growth Potential of Network Service Providers is Supported by Growing Adoption of Cloud Applications

    Enterprise dedicated Internet access (DIA) services have successfully penetrated the Latin American market over the last decade and are now in a mature phase of the product life cycle. Several factors affect the adoption of DIA services in the region, including the increasing use of bandwidth-intensive collaboration tools, demand for cloud and data...

    $2,450.00
  3. 01 Nov 2022  |  North America  |  Market Research

    Business Carrier Ethernet Services Update—United States: 2022

    Slowing Revenue Growth Rates Attributed to Pricing Compression and Market Maturity

    In this report, Frost & Sullivan focuses on leading service providers of comprehensive business carrier Ethernet services in the US market. This market continues to experience negative Ethernet revenue growth rates primarily due to price compression and market maturity. The report delivers market forecasts for business carrier Ethernet services fro...

    $2,450.00
  4. 10 Aug 2022  |  Latin America  |  Market Outlook

    Colombia Business Outlook

    Infrastructure Development, Technological and Social Initiatives, and Demonstrated Resilience During the Pandemic Invite Investment

    For technology companies looking to expand their presence in the Latin America-Caribbean region, Colombia makes a compelling case. Before the 2020 pandemic, the country’s economy had been enjoying consistent growth rate of nearly 4% for over 50 years. Since then, continuous inflows of foreign direct investment have buoyed job creation and econo...

    $2,450.00
  5. 16 Mar 2022  |  North America  |  Customer Research

    US SD-WAN Enterprise Survey: Vertical Market Adoption Trends

    Optimizing IT Resources, Improved Business Productivity, and Improved Customer Experience Driving SD-WAN Adoption among US Verticals

    In this study, Frost & Sullivan provides a detailed analysis of the 2021 US SD-WAN survey conducted among enterprises in the US vertical markets on their preferences for SD-WAN. The survey respondents were the IT/network decision-makers from different verticals, including financial services, healthcare, retail, government, technology, and manufactu...

    $4,950.00
  6. 08 Mar 2022  |  Latin America  |  Market Research

    Economic Impact of COVID-19 on Brazil's ICT Market

    A Political, Economic, Social, and Technological Analysis

    Brazil, one of the most influential countries in Latin America, witnessed a period of strong economic growth and social progress between 2003 and 2014. This positioned the country as a regional leader on several fronts. The 2014-2016 recession resulted in a downturn in economic activity, and as the country continued to recover the COVID-19 pandem...

    $2,450.00
  7. 04 Mar 2022  |  Asia Pacific  |  Market Research

    APAC NFV-based Virtual Network Services Growth Opportunities

    Enterprises are Increasingly Considering WAN Virtualization as Part of their Growth Strategies

    This report presents key findings on how the network function virtualization (NFV)-based virtual network services market is shaping up in the Asia-Pacific (APAC). The report talks about the key strategic imperatives for NFV-based virtual network services, examines the factors driving growth in the region, and identifies the key growth opportunities...

    $2,450.00
  8. 28 Dec 2015  |  South Asia, Middle East & North Africa  |  Market Research

    Enterprise Data Services

    FY 2014 Market Overview

    High growth is expected in the enterprise data market due to the sociopolitical scenario in India, which has led to many investments by both national and international corporations. New technologies such as Software-defined Networking (SDN) and Network Functions Virtualization (NFV) are emerging in the global market and are also making inroads into...

    $1,500.00
  9. 09 Dec 2015  |  Africa  |  Market Research

    The Impact of Regulatory Developments within the Telecommunications Markets of Kenya, Nigeria, and South Africa

    Broadband Reach to be Enhanced through the Release of Spectrum from Digital Migration

    This study analyses the regulatory environment concerning telecommunications in selected countries within the African continent. The aim of the research is to assess the impact of regulations on the development of the telecommunications market in Kenya, Nigeria, and South Africa. The key objectives are to provide an overview of developments relatin...

    $3,000.00
  10. 09 Dec 2015  |  South Asia, Middle East & North Africa  |  Market Research

    Overview of Third-Party Managed Services Market in India for FY 2014

    Growth Opportunities in the Third-party Managed Services Market

    Colocation and cloud services have shifted the enterprise data center landscape from a capital expenditure model to an operational expenditure model. This has given rise to many new local pure-play cloud providers and global organizations expanding their presence in India. New technologies such as Big Data, and open compute and software-defined dat...

    $1,500.00