Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 09 Feb 2024  |  North America  |  Market Research

    North American Network Access Services, 2023

    Businesses Technology Strategies are Prioritizing Secured Connectivity, Emphasizing the Need for Dedicated Access Services

    This research study examines the North American network access services market from 2022 to 2027. The network access services analyzed in this report include dedicated internet access (DIA), wavelength, multiprotocol label switching (MPLS), and Ethernet services. The report discusses the overall status of the network access services market, examine...

    $4,950.00
  2. 06 Dec 2023  |  Asia Pacific  |  Customer Research

    2023 SD-WAN and SASE Voice of Customer: APAC View

    Businesses in the Region are Embracing These Solutions to Support Digitalization and Strengthen Security

    In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions and purchase decisions regarding SD-WAN and SASE. This report examines responses from APAC businesses of various sizes in verticals including financial services, healthcare, retail, education, government, technology, and...

    $4,950.00
  3. 12 Dec 2022  |  North America  |  Tracker

    MPLS/IP VPN Services Update, United States, 2022

    The Growing Adoption of SD-WAN has Affected MPLS/IP VPN Services' Growth Rate

    This report focuses on leading service providers that offer comprehensive multiprotocol label switching (MPLS)/Internet Protocol (IP) virtual private network (VPN) services in the United States. Service providers have been analyzed primarily on their MPLS/IP VPN portfolios, including their presence in retail and wholesale segments. This study analy...

    $2,450.00
  4. 01 Nov 2022  |  North America  |  Market Research

    Business Carrier Ethernet Services Update—United States: 2022

    Slowing Revenue Growth Rates Attributed to Pricing Compression and Market Maturity

    In this report, Frost & Sullivan focuses on leading service providers of comprehensive business carrier Ethernet services in the US market. This market continues to experience negative Ethernet revenue growth rates primarily due to price compression and market maturity. The report delivers market forecasts for business carrier Ethernet services fro...

    $2,450.00
  5. 16 Mar 2022  |  North America  |  Customer Research

    US SD-WAN Enterprise Survey: Vertical Market Adoption Trends

    Optimizing IT Resources, Improved Business Productivity, and Improved Customer Experience Driving SD-WAN Adoption among US Verticals

    In this study, Frost & Sullivan provides a detailed analysis of the 2021 US SD-WAN survey conducted among enterprises in the US vertical markets on their preferences for SD-WAN. The survey respondents were the IT/network decision-makers from different verticals, including financial services, healthcare, retail, government, technology, and manufactu...

    $4,950.00
  6. 04 Mar 2022  |  Asia Pacific  |  Market Research

    APAC NFV-based Virtual Network Services Growth Opportunities

    Enterprises are Increasingly Considering WAN Virtualization as Part of their Growth Strategies

    This report presents key findings on how the network function virtualization (NFV)-based virtual network services market is shaping up in the Asia-Pacific (APAC). The report talks about the key strategic imperatives for NFV-based virtual network services, examines the factors driving growth in the region, and identifies the key growth opportunities...

    $2,450.00
  7. 21 Dec 2021  |  North America  |  Market Research

    North American Service Provider Edge Strategies and Growth Opportunities

    A Massive Amount of IoT Data, Sprawl of Distributed Users, and Growing 5G Deployment Drive Edge Services Adoption

    Edge computing refers to bringing computing and storage closer to where the data originates: at network gateways or directly at the endpoints. Numerous sensors and devices generate a massive amount of data every day that must be processed to derive real-time, actionable insights. This requires high bandwidth, uninterrupted connectivity, and shorter...

    $2,450.00
  8. 19 Nov 2021  |  North America  |  Frost Radar

    Frost Radar™: North American Managed SD-WAN Services Market, 2021

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The North American managed software-defined wide area network (SD-WAN) services market is in the growth phase of the product life cycle. Across industries, businesses are embracing these services as an integral part of their WAN transformation strategy, largely to gain cost and operational efficiencies. In 2020, market revenues exceeded $2 billion,...

    $4,950.00
  9. 01 Nov 2021  |  North America  |  Customer Research

    2021 Latin American SD-WAN End-user Survey Analysis

    Enterprises Find Crucial Value in Aspects Directly- Related to Business Goals: Resource Optimization, Improved Business Efficiency

    The Latin American managed software-defined wide area network (SD-WAN) services market is in the nascent phase of the product life cycle, but in the last two years enterprise decision makers in the region have equipped themselves with a much better understanding of the benefits that SD-WAN brings to enterprise WANs. SD-WAN is attracting the attenti...

    $4,950.00
  10. 16 Jul 2021  |  Asia Pacific  |  Frost Radar

    Frost Radar™: Asia-Pacific Managed SD-WAN Services Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    The Asia-Pacific (APAC) managed software defined-wide area network (SD-WAN) services market is in the early growth phase of the product life cycle, but in the last few years connectivity and broadband speeds have seen major improvement across the region. In turn, businesses are increasingly moving towards hybrid clouds and want to deploy SD-WAN. Th...

    $4,950.00