Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 06 Dec 2023  |  Asia Pacific  |  Customer Research

    2023 SD-WAN and SASE Voice of Customer: APAC View

    Businesses in the Region are Embracing These Solutions to Support Digitalization and Strengthen Security

    In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions and purchase decisions regarding SD-WAN and SASE. This report examines responses from APAC businesses of various sizes in verticals including financial services, healthcare, retail, education, government, technology, and...

    $4,950.00
  2. 04 Mar 2022  |  Asia Pacific  |  Market Research

    APAC NFV-based Virtual Network Services Growth Opportunities

    Enterprises are Increasingly Considering WAN Virtualization as Part of their Growth Strategies

    This report presents key findings on how the network function virtualization (NFV)-based virtual network services market is shaping up in the Asia-Pacific (APAC). The report talks about the key strategic imperatives for NFV-based virtual network services, examines the factors driving growth in the region, and identifies the key growth opportunities...

    $2,450.00
  3. 16 Jul 2021  |  Asia Pacific  |  Frost Radar

    Frost Radar™: Asia-Pacific Managed SD-WAN Services Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    The Asia-Pacific (APAC) managed software defined-wide area network (SD-WAN) services market is in the early growth phase of the product life cycle, but in the last few years connectivity and broadband speeds have seen major improvement across the region. In turn, businesses are increasingly moving towards hybrid clouds and want to deploy SD-WAN. Th...

    $4,950.00
  4. 21 Feb 2019  |  Africa  |  Market Research

    Regulatory Changes in the South African Telecommunications Sector, 2018

    Appropriate Communications Regulations Framework is Central to the Development of the Communications Sector

    The study provides detailed information regarding key regulations framework shaping the telecommunications sector in South Africa. The study discusses the regulatory framework that looks into the radio spectrum, digital migration, and price regulation into detail. Furthermore, an overview of technology evolution and competitive landscape are also p...

    $1,500.00
  5. 27 Sep 2016  |  Asia Pacific  |  Market Research

    Asia-Pacific Mobile Payments

    Spearheading Cashless Societies

    Countries within Asia-Pacific are trying to go cashless; mobile payment has been identified as an ideal solution to spearhead the transformation from cash-based to cashless solutions. Asia-Pacific is expected to continue to lead the world in mobile payment developments with smartphone penetration being the highest in the world. With standardization...

    $4,950.00
  6. 30 Jun 2016  |  Asia Pacific  |  Tracker

    Australia Connected Private Cars Tracker 2016

    A Nascent Market Gearing Up for Rapid Growth

    The study offers a view of the market size and project growth rates of the connected private passenger cars market in Australia. The market remains nascent at large but it will fuel the medium term demand for new cars with features to support digital content for route information and entertainment. As the automotive industry becomes increasingly sa...

    $3,000.00
  7. 16 Jun 2016  |  Asia Pacific  |  Market Research

    APAC M2M Market Insights

    A Growth Opportunity for Telecom Service Providers

    The M2M market in APAC is driven by the mobile operators, which have been relying on cellular M2M connectivity for a growing source of revenue to counter the decline in traditional voice and data revenue. The number of M2M connections in the APAC market was 113.7 million in 2015. The market is expected to expand at a CAGR of 32.7% from 2015 to 2020...

    $1,500.00
  8. 22 Mar 2016  |  Africa  |  Market Research

    African Mobile Money Market Outlook

    Interoperability Between Different Mobile Money Wallets to Unlock Massive Transaction Volumes

    This research services provides a cross-country analysis of the key trends shaping the mobile money industry in Sub-Saharan Africa. It focuses on the factors influencing mobile money penetration across different countries in the region. This includes a comprehensive of the market drivers and challenges such as regulation and technology. Included in...

    $1,500.00
  9. 09 Dec 2015  |  Africa  |  Market Research

    The Impact of Regulatory Developments within the Telecommunications Markets of Kenya, Nigeria, and South Africa

    Broadband Reach to be Enhanced through the Release of Spectrum from Digital Migration

    This study analyses the regulatory environment concerning telecommunications in selected countries within the African continent. The aim of the research is to assess the impact of regulations on the development of the telecommunications market in Kenya, Nigeria, and South Africa. The key objectives are to provide an overview of developments relatin...

    $3,000.00
  10. 22 Sep 2014  |  Asia Pacific  |  Market Research

    An Overview of Chongqing Data Center and Cloud Computing Development

    Small Cloud Service Providers, Traditional Software Companies to Drive Demand

    Chongqing in China has witnessed rapid developments in data centre and cloud computing in the last two years because of the Intelligent Chongqing master plan. Moreover, the Chongqing Cloud Computing Special Zone project has achieved significant progress, with early entrants having begun operations. Both local and global participants, from differe...

    $1,500.00