Customer Relationship Management (CRM) Market Research Reports

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  1. 05 Oct 2005  |  Asia Pacific  |  Technology Research

    Asia Pacific Operational CRM Software Markets

    This Frost & Sullivan study provides an in-depth analysis of the Asia Pacific Operational Customer Relationship Management (OCRM) Software market for 2004. It also provides seven-year revenue forecasts by geographic region through 2011. Also included in the study are the market drivers and restraints for the OCRM software market in each of the geog...


    Special Price $13,875.00 save 25 %

  2. 29 Jun 2005  |  Asia Pacific  |  Market Research

    Asia Pacific Interaction Customer Relationship Management (ICRM) Markets

    The research study covers the period from 2001-2011 and will analyze ten segments, which include the ACD (automatic call distributor), outbound systems, interactive voice response, e-mail management, call monitoring, workforce management, CTI-Enabling (computer telephony integration), speech technology ( ASR ) and real -time Web collaboration marke...


    Special Price $16,875.00 save 25 %

  3. 11 Jun 2004  |  Asia Pacific  |  Market Research

    Strategic Analysis of the Interaction CRM Market for Asia-Pacific


    Special Price $16,875.00 save 25 %