Customer Relationship Management (CRM) Market Research Reports

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  1. 05 Oct 2005  |  Asia Pacific  |  Technology Research

    Asia Pacific Operational CRM Software Markets

    This Frost & Sullivan study provides an in-depth analysis of the Asia Pacific Operational Customer Relationship Management (OCRM) Software market for 2004. It also provides seven-year revenue forecasts by geographic region through 2011. Also included in the study are the market drivers and restraints for the OCRM software market in each of the geog...

    $18,500.00

    Special Price $13,875.00 save 25 %

  2. 29 Jun 2005  |  Asia Pacific  |  Market Research

    Asia Pacific Interaction Customer Relationship Management (ICRM) Markets

    The research study covers the period from 2001-2011 and will analyze ten segments, which include the ACD (automatic call distributor), outbound systems, interactive voice response, e-mail management, call monitoring, workforce management, CTI-Enabling (computer telephony integration), speech technology ( ASR ) and real -time Web collaboration marke...

    $22,500.00

    Special Price $16,875.00 save 25 %

  3. 11 Jun 2004  |  Asia Pacific  |  Market Research

    Strategic Analysis of the Interaction CRM Market for Asia-Pacific

    $22,500.00

    Special Price $16,875.00 save 25 %