Customer Relationship Management (CRM) Market Research Reports

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  1. 13 Dec 2005  |  Asia Pacific  |  Market Research

    Philippines CRM Customer Satisfaction Analysis

    This study maps the customer behaviour and expectations from the implemented CRM solution. The analysis highlights the key business challenges driving adoption of CRM solution, vendor evaluation criteria and purchase decision making process. Further the study also assesses the most suitable vendor fulfilling customer criteria and challenges, alongw...

    $3,950.00
  2. 13 Dec 2005  |  Asia Pacific  |  Customer Research

    Malaysia CRM Customer Satisfaction Analysis

    This study maps the customer behaviour and expectations from CRM solution implemented in Malaysian enterprises. Further the study also assesses the most suitable vendor fulfilling customer criteria and challenges, alongwith a top of the mind vendor analysis in Malaysia CRM market.

    $3,950.00
  3. 12 Dec 2005  |  Asia Pacific  |  Technology Research

    Australia and New Zealand CRM Customer Satisfaction Analysis

    This study maps the customer behaviour and expectations of enterprises which have deployed and are using OCRM solutions in ANZ. The analysis highlights the key business challenges driving adoption of OCRM solution, vendor evaluation criteria and purchase decision making process, apart from identifying the most suitable vendor in the ANZ OCRM market...

    $3,950.00
  4. 07 Dec 2005  |  Asia Pacific  |  Customer Research

    India CRM Customer Satisfaction Analysis

    This study maps the customer behaviour and expectations from the implemented CRM solution by Indian enterprises. The analysis highlights the key business challenges driving adoption of CRM solution, vendor evaluation criteria and purchase decision making process in India.

    $3,950.00
  5. 01 Dec 2005  |  Asia Pacific  |  Market Research

    Singapore CRM Customer Satisfaction Analysis

    This study maps the customer behaviour and expectations from the implemented CRM solution. The analysis highlights the key business challenges driving adoption of CRM solution, vendor evaluation criteria and purchase decision making process.

    $3,950.00
  6. 05 Oct 2005  |  Asia Pacific  |  Technology Research

    Asia Pacific Operational CRM Software Markets

    This Frost & Sullivan study provides an in-depth analysis of the Asia Pacific Operational Customer Relationship Management (OCRM) Software market for 2004. It also provides seven-year revenue forecasts by geographic region through 2011. Also included in the study are the market drivers and restraints for the OCRM software market in each of the geog...

    $18,500.00
  7. 29 Jun 2005  |  Asia Pacific  |  Market Research

    Asia Pacific Interaction Customer Relationship Management (ICRM) Markets

    The research study covers the period from 2001-2011 and will analyze ten segments, which include the ACD (automatic call distributor), outbound systems, interactive voice response, e-mail management, call monitoring, workforce management, CTI-Enabling (computer telephony integration), speech technology ( ASR ) and real -time Web collaboration marke...

    $22,500.00
  8. 11 Jun 2004  |  Asia Pacific  |  Market Research

    Strategic Analysis of the Interaction CRM Market for Asia-Pacific

    $22,500.00
  9. 10 Jun 2004  |  Asia Pacific  |  Market Research

    Asia Pacific Operational CRM Markets

    $12,500.00
  10. 24 Apr 2001  |  Asia Pacific  |  Market Research

    Strategic Analysis of Asia Pacific Markets for CRM

    $3,950.00