Customer Relationship Management (CRM) Market Research Reports

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  1. 25 Feb 2004  |    |  Market Research

    Introduction to the Asia Pacific Interaction CRM Market

    $1,500.00
  2. 03 Jul 2002  |  Global  |  Market Research

    World CRM Software Markets

    This report discusses the Global CRM market, the major market segments, market revenue and market share of the leading vendors in the market. In-depth analysis is provided for the next wave of CRM capabilities. Trends and drivers pushing the industry forward are highlighted and the latest initiatives currently in development in the rapidly evolvin...

    $2,450.00
  3. 30 Apr 2002  |  North America  |  Market Research

    North American Energy CIS Markets: CIS-CRM Integration Issues

     

    CRM vendors maintain CRM systems are required in competitive energy environments to complement the functionally of CISs. Energy utility companies involved in energy industry deregulation are now considering highly integrated CIS and CRM systems to meet competitive, regulatory and business mission requirements. User strategies for selecting and inte...

    $1,500.00
  4. 25 Sep 2001  |  North America  |  Market Research

    Integrated CRM Solutions

    This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.

    $1,500.00
  5. 14 Sep 2001  |  North America  |  Market Research

    Integrated CRM Solutions

    $2,450.00
  6. 02 May 2001  |  North America  |  Market Research

    CRM in the Contact Center

    $1,500.00
  7. 24 Apr 2001  |  Asia Pacific  |  Market Research

    Strategic Analysis of Asia Pacific Markets for CRM

    $3,950.00
  8. 31 Jan 2001  |  Asia Pacific  |  Market Research

    Singapore CRM Market: Vertical Market Analysis

    $2,450.00
  9. 13 Nov 2000  |  North America  |  Market Research

    Contact Center CRM Software Market Analysis

    $1,500.00
  10. 13 Nov 2000  |  North America  |  Market Research

    Contact Center CRM Software Market Analysis

    $2,450.00