Customer Relationship Management (CRM)
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25 Sep 2001  |  North America
Integrated CRM Solutions
This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.
$1,500.00
Special Price $1,125.00 save 25 %
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14 Sep 2001  |  North America
Integrated CRM Solutions
$2,450.00
Special Price $1,837.50 save 25 %
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15 May 2001  |  Europe
ASP Market Forecast for CRM Offerings
$1,500.00
Special Price $1,125.00 save 25 %
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02 May 2001  |  North America
CRM in the Contact Center
$1,500.00
Special Price $1,125.00 save 25 %
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24 Apr 2001  |  Asia Pacific
Strategic Analysis of Asia Pacific Markets for CRM
$3,950.00
Special Price $2,962.50 save 25 %
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31 Jan 2001  |  Asia Pacific
Singapore CRM Market: Vertical Market Analysis
$2,450.00
Special Price $1,837.50 save 25 %
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13 Nov 2000  |  North America
Contact Center CRM Software Market Analysis
$1,500.00
Special Price $1,125.00 save 25 %
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13 Nov 2000  |  North America
Contact Center CRM Software Market Analysis
$2,450.00
Special Price $1,837.50 save 25 %
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25 May 2000  |  Europe
European CRM End-Users Study
$3,950.00
Special Price $2,962.50 save 25 %