Customer Relationship Management (CRM)

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  1. 25 Sep 2001  |  North America  |  Market Research

    Integrated CRM Solutions

    This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.

    $1,500.00

    Special Price $1,125.00 save 25 %

  2. 14 Sep 2001  |  North America  |  Market Research

    Integrated CRM Solutions

    $2,450.00

    Special Price $1,837.50 save 25 %

  3. 15 May 2001  |  Europe  |  Strategic Forecasting

    ASP Market Forecast for CRM Offerings

    $1,500.00

    Special Price $1,125.00 save 25 %

  4. 02 May 2001  |  North America  |  Market Research

    CRM in the Contact Center

    $1,500.00

    Special Price $1,125.00 save 25 %

  5. 24 Apr 2001  |  Asia Pacific  |  Market Research

    Strategic Analysis of Asia Pacific Markets for CRM

    $3,950.00

    Special Price $2,962.50 save 25 %

  6. 31 Jan 2001  |  Asia Pacific  |  Market Research

    Singapore CRM Market: Vertical Market Analysis

    $2,450.00

    Special Price $1,837.50 save 25 %

  7. 13 Nov 2000  |  North America  |  Market Research

    Contact Center CRM Software Market Analysis

    $1,500.00

    Special Price $1,125.00 save 25 %

  8. 13 Nov 2000  |  North America  |  Market Research

    Contact Center CRM Software Market Analysis

    $2,450.00

    Special Price $1,837.50 save 25 %

  9. 25 May 2000  |  Europe  |  Market Research

    European CRM End-Users Study

    $3,950.00

    Special Price $2,962.50 save 25 %