Customer Relationship Management (CRM) Market Research Reports

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  1. 12 Dec 2005  |  Asia Pacific  |  Technology Research

    Australia and New Zealand CRM Customer Satisfaction Analysis

    This study maps the customer behaviour and expectations of enterprises which have deployed and are using OCRM solutions in ANZ. The analysis highlights the key business challenges driving adoption of OCRM solution, vendor evaluation criteria and purchase decision making process, apart from identifying the most suitable vendor in the ANZ OCRM market...

    $3,950.00

    Special Price $2,962.50 save 25 %

  2. 05 Oct 2005  |  Asia Pacific  |  Technology Research

    Asia Pacific Operational CRM Software Markets

    This Frost & Sullivan study provides an in-depth analysis of the Asia Pacific Operational Customer Relationship Management (OCRM) Software market for 2004. It also provides seven-year revenue forecasts by geographic region through 2011. Also included in the study are the market drivers and restraints for the OCRM software market in each of the geog...

    $18,500.00

    Special Price $13,875.00 save 25 %