Enterprise Communications Software Market Research Reports

  1. 26 Apr 2023  |  Global  |  Customer Research

    Evaluating Demand for PBX Functionality and PSTN Connectivity

    Is the Future of Business Call Control Mobile?

    Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Demand for private branch exchange (PBX) and cloud/mobile PBX functionality • Evolution of enter...

    $4,950.00

    Special Price $4,455.00 save 10 %

  2. 21 Oct 2021  |  Global  |  Customer Research

    Business Implications of Programmable Communications

    CPaaS and APIs Open Enterprise Communications to Positively Impact Business Outcomes

    In response to the numerous challenges associated with the COVID-19 pandemic, organizations of all sizes underwent a radical adaptation of their business processes and, in some cases, their entire business models, in order to survive. Throughout 2020, innovative companies found clever ways to serve their customers, which required a new set of commu...

    $4,950.00

    Special Price $3,712.50 save 25 %

  3. 12 May 2021  |  Global  |  Customer Research

    Investing in Communications and Collaboration Tools to Empower Frontline Workers

    Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction

    Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...

    $4,950.00

    Special Price $3,712.50 save 25 %