Fintech Market – Innovating in Financial Services

The global experience with COVID-19 gave financial services companies a unique opportunity to refocus and rebuild the trust of their customers, ultimately leading to their loyalty. Banking is now embedded in the customers’ lifestyle; and as part of banks' continued digital transformation, they can serve their customers through multiple channels and technologies. The use of technology to automate processes removes internal obstacles and creates a seamless customer experience. Key to this automation is advances like AI, data analytics, and systems that can react quickly to the market.

The acceleration of work-from-home culture and convergence of technology with financial services (Fintech) aligns with Frost & Sullivan's own breadth and depth of expertise. Frost & Sullivan tracks the digital transformation of financial services companies and fintech disruptors. The Fintech industry is extensive. It is comprised of multiple subsectors; each of which have trends specific to them, and to each global region. Having a 360-degree view of emerging technologies, the global financial services industry, and regional expertise creates a unique perspective that is valuable to our research and advisory for clients.

The Fintech subsectors we cover include:

• Verticals: Digital Banking, Insurtech, Wealthtech

• Enablers: Cloud, Data and Analytics, Blockchain, Artificial Intelligence (AI), Machine Learning (ML), and Internet of Things (IoT)

• Services: Lending Platforms, Regtech, Paytech

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This edition of IT, Computing and Communications (ITCC) Alert provides a snapshot of the use of artificial intelligence (AI) and machine learning for the banking and financial service (BFS) sector. It highlights key application areas for AI, innovative applications for BFS, key industry initiatives in BFS. The study highlights eight innovative Fint...

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11 Apr 2016  |  Europe

Convergence of Artificial Intelligence (AI) and the Finance Industry

Robo-trading, Robo-advisors, Consumer Smart Wallets, Insurance, and Fraud Analytics Set the Stage for Massive Disruption

It is difficult to understand what is happening in the field of artificial intelligence (AI). New developments seem to happen weekly, and vendors use different words to describe their products. Within financial services, some companies use the term Big Data analytics while others use machine learning technologies or artificial intelligent agents. T...

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21 Sep 2016  |  North America

Navigating an Era of Digital Transformation in Finance, Insurance and Banking

A Customer Perspective

The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...

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27 Sep 2016  |  Asia Pacific

Asia-Pacific Mobile Payments

Spearheading Cashless Societies

Countries within Asia-Pacific are trying to go cashless; mobile payment has been identified as an ideal solution to spearhead the transformation from cash-based to cashless solutions. Asia-Pacific is expected to continue to lead the world in mobile payment developments with smartphone penetration being the highest in the world. With standardization...

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30 Sep 2016  |  Global

Future of Financial Services

Growth in FinTech is Shaping the Future of Invisible Finance & Virtual Banking

The financial services industry is on the brink of disruption, as the use of technology poses a challenge to market players and their existing products and services and associated costs. Thus it is important to revisit one of the oldest industries and re-conceptualize how it will thrive in the future aligning itself to looming social and technologi...

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27 Oct 2016  |  Asia Pacific

Growth Opportunities in the APAC Fintech Market

Emergence of Asia-Pacific as a Fintech Innovation Center

This research service explores the financial technology (fintech) market in Asia-Pacific and the potential impact on traditional banking services, with the advent of disruptive technologies such as Blockchain. For the purpose of this study, fintech is categorized into Digital Payments, Personal & Business Finance, and Financial Infrastructure & Dat...

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16 Nov 2016  |  Global

Digital Disruption in the Global Financial Services Sector

Innovations Around AI, ML, and Robo-advisory Will Drive Disruptions Over the Next 5 Years

Fintech (financial technology) is disrupting the financial services industry across the globe. As start-ups invade the industry with a slew of solutions that make it easy for consumers to access financial services, the incumbents are also increasing their use of technology and are focusing on innovation - both in-house and external - to improve cus...

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27 Dec 2016  |  Global

Australian Fintech, Forecast for 2020

Mobile Apps, Robo-Advice, Customised Analysis Algorithms, and Blockchain will ensure a CAGR of 76.3%.

Australian FinTech revenue will grow at a CAGR of 76.3% and exceed A$4 billion by 2020, driven by reduced taxes on investments in startups, steady increase in mobile payments, and rise of Tech-savy digital natives. The Australian Fintech Sector generated A$247.2 million in 2015. Sharp growth in the Fintech market in 2016 and 2017, followed by stead...

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Smart cities, as defined by Frost & Sullivan, have eight smart parameters: sub-segments of smart energy, smart mobility, smart buildings, smart infrastructure, smart technology, smart healthcare, smart governance, and smart citizens. A smart city, as the term suggests, is indeed sitting on a foundation of sensor-ridden infrastructure and piles of d...

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20 Jan 2017  |  Europe

FinTech in Europe, 2016

Advanced Technologies to Become Mainstream in the Next 5 Years, as Adoption Increases across the Region

FinTech in Europe has grown rapidly in the last few years. As financial services firms deal with critical customer data, there is a growing focus on combining data and advanced technologies to transform the industry. With tech-savvy customers gravitating towards new industry participants using advanced technologies to launch innovative products and...

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