Fintech

The global experience with COVID-19 gave financial services companies a unique opportunity to refocus and rebuild the trust of their customers, ultimately leading to their loyalty. Banking is now embedded in the customers’ lifestyle; and as part of banks' continued digital transformation, they can serve their customers through multiple channels and technologies. The use of technology to automate processes removes internal obstacles and creates a seamless customer experience. Key to this automation is advances like AI, data analytics, and systems that can react quickly to the market.

The acceleration of work-from-home culture and convergence of technology with financial services (Fintech) aligns with Frost & Sullivan's own breadth and depth of expertise. Frost & Sullivan tracks the digital transformation of financial services companies and fintech disruptors. The Fintech industry is extensive. It is comprised of multiple subsectors; each of which have trends specific to them, and to each global region. Having a 360-degree view of emerging technologies, the global financial services industry, and regional expertise creates a unique perspective that is valuable to our research and advisory for clients.

The Fintech subsectors we cover include:

• Verticals: Digital Banking, Insurtech, Wealthtech

• Enablers: Cloud, Data and Analytics, Blockchain, Artificial Intelligence (AI), Machine Learning (ML), and Internet of Things (IoT)

• Services: Lending Platforms, Regtech, Paytech

  1. 14 Oct 2021  |  Asia Pacific

    Southeast Asian Contactless Payment Growth Opportunities, Forecast to 2026

    Convenience and Safety Considerations During the Pandemic Drive Use

    The proliferation of COVID-19 has factored into the growth of contactless payments (made through a mobile device, wearable, or physical or virtual card, with the payee’s device or a merchant’s terminal initiating the transaction) in Southeast Asia. Customers want a safe and convenient way to do face-to-face transactions. Regulations and other g...

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  2. 05 Aug 2021  |  North America

    Global Cross-border Payments and Remittance Services Growth Opportunities

    Future Growth Potential to be Accelerated by Digital Transformation in Distribution Channel and Settlement

    Cross-border payments and remittance transaction, even if essential, appear as a commodity for most customers; as a result, the fee structure has to be lowered to not appear as a pain point during the transaction, especially for the digital channel. Moreover, the rapid growth of mobile penetration across the world can be attributed to the growth of...

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  3. 30 Apr 2021  |  Asia Pacific

    Digitalization and Data Analytics are Driving Asia-Pacific Cross-border and Remittance Service Market Growth

    The Need for Faster Payment Services and Lower Transaction Fees Creates New Growth Opportunities

    2020 was marked by pervasive disruption, caused by the COVID-19 pandemic, which created growth opportunities for cross-border and remittance service providers. The market witnessed a rise in digital adoption rates (15% YoY growth rate in 2020). Rapidly advancing technologies, evolving customer expectations, and a changing regulatory landscape are d...

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  4. 22 Dec 2020  |  Asia Pacific

    Digital Payment Adoption in the ASEAN Market—Voice of Customer, 2020

    Convenient and Secure solutions are Key to Mass Adoption

    The COVID-19 pandemic has profoundly impacted the lives of people around the world. Throughout 2020, local governments worked to restrict peoples movement to contain the spread of the disease. Lockdowns greatly impacted the daily operations of several vertical industries and limited access to different types of goods and services. Moreover, as fear...

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  5. 27 Nov 2020  |  Global

    Impact of COVID-19 and Transformative Technologies on ICT Spending Patterns, Global, 2017–2026

    XaaS, IoT and AI will be the Top Growth Opportunities Across Verticals in 2021 and Beyond

    Global ICT spending reached $2.8 trillion in 2019, registering 3.6% YoY growth. While ICT spending is currently prioritized towards business continuity and solutions to better cope with the pandemic and a post-pandemic business environment, Frost and Sullivan predicts a shift in IT spending patterns, which will lean more towards digital and emergin...

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  6. 21 May 2020  |  Asia Pacific

    Payments Services Market in Cambodia, Laos, Myanmar (CLM), and Vietnam, Forecast to 2025

    Market Potential for Payments in all 4 Countries Indicates Favorable Investment Opportunities

    China’s Belt and Road Initiative (BRI) launched in 2013 aims to boost global trade connectivity and cross-border transactions between China and countries on the new Silk Road, including Cambodia, Laos, Myanmar (collectively called as CLM), and Vietnam. It is expected to enhance financial cooperation in the region, and eventually bolster the growt...

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  7. 29 Apr 2020  |  Global

    Growth Opportunities Driven by Emerging Technologies in Financial Services—An IT Decision Maker Perspective, 2019

    Survey Results Highlight that the Perceived Benefits of IoT, AI, and Blockchain are Driving Investments in Emerging Technologies

    One of the most significant trends in the Financial services industry has been the emergence of FinTech. As technology transforms and disrupts the manner in which financial services are consumed and delivered to customers, new business models, pricing models, products, and services are emerging. Regulators have acknowledged the importance of the im...

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  8. 30 Mar 2020  |  Global

    Blockchain: Regulating the New Economy

    Democratizing the Blockchain-based Ecosystem for New Businesses Models

    The rising demand for faster and more secure transactions along with full transparency has made Blockchain one of the fastest growing technology markets in the world. Blockchain, which is a decentralized digital database, supports secure transactions without the need for a central authority to approve/accept the transaction. Although this technolog...

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  9. 25 Mar 2020  |  Global

    Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019

    New Business Models and Market Entrants Require Complete IT Overhaul to Remain Competitive

    The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Soluti...

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  10. 12 Mar 2020  |  Asia Pacific

    Growth Opportunities in the Asia-Pacific B2B Payments Market, Forecast to 2025

    Emerging Digital Payment Trends such as Blockchain-based Hyperledger Frameworks and Strategic Partnerships to Create New Business Models and Revenue Streams

    Digital payments technology adoption in Asia-Pacific remains in a nascent stage, and unlike digital payment methods used by consumers in which streamlined checkout processes accept instant payment using credit cards, the bulk of B2B payments is still tied to paper checks and manual processes. The future of digital payments is driven by applicatio...

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