The global experience with COVID-19 gave financial services companies a unique opportunity to refocus and rebuild the trust of their customers, ultimately leading to their loyalty. Banking is now embedded in the customers’ lifestyle; and as part of banks' continued digital transformation, they can serve their customers through multiple channels and technologies. The use of technology to automate processes removes internal obstacles and creates a seamless customer experience. Key to this automation is advances like AI, data analytics, and systems that can react quickly to the market.
The acceleration of work-from-home culture and convergence of technology with financial services (Fintech) aligns with Frost & Sullivan's own breadth and depth of expertise. Frost & Sullivan tracks the digital transformation of financial services companies and fintech disruptors. The Fintech industry is extensive. It is comprised of multiple subsectors; each of which have trends specific to them, and to each global region. Having a 360-degree view of emerging technologies, the global financial services industry, and regional expertise creates a unique perspective that is valuable to our research and advisory for clients.
The Fintech subsectors we cover include:
• Verticals: Digital Banking, Insurtech, Wealthtech
• Enablers: Cloud, Data and Analytics, Blockchain, Artificial Intelligence (AI), Machine Learning (ML), and Internet of Things (IoT)
• Services: Lending Platforms, Regtech, Paytech
27 Dec 2016  |  Global
Mobile Apps, Robo-Advice, Customised Analysis Algorithms, and Blockchain will ensure a CAGR of 76.3%.
Australian FinTech revenue will grow at a CAGR of 76.3% and exceed A$4 billion by 2020, driven by reduced taxes on investments in startups, steady increase in mobile payments, and rise of Tech-savy digital natives. The Australian Fintech Sector generated A$247.2 million in 2015. Sharp growth in the Fintech market in 2016 and 2017, followed by stead...
16 Nov 2016  |  Global
Innovations Around AI, ML, and Robo-advisory Will Drive Disruptions Over the Next 5 Years
Fintech (financial technology) is disrupting the financial services industry across the globe. As start-ups invade the industry with a slew of solutions that make it easy for consumers to access financial services, the incumbents are also increasing their use of technology and are focusing on innovation - both in-house and external - to improve cus...
27 Oct 2016  |  Asia Pacific
Emergence of Asia-Pacific as a Fintech Innovation Center
This research service explores the financial technology (fintech) market in Asia-Pacific and the potential impact on traditional banking services, with the advent of disruptive technologies such as Blockchain. For the purpose of this study, fintech is categorized into Digital Payments, Personal & Business Finance, and Financial Infrastructure & Dat...
30 Sep 2016  |  Global
Growth in FinTech is Shaping the Future of Invisible Finance & Virtual Banking
The financial services industry is on the brink of disruption, as the use of technology poses a challenge to market players and their existing products and services and associated costs. Thus it is important to revisit one of the oldest industries and re-conceptualize how it will thrive in the future aligning itself to looming social and technologi...
27 Sep 2016  |  Asia Pacific
Spearheading Cashless Societies
Countries within Asia-Pacific are trying to go cashless; mobile payment has been identified as an ideal solution to spearhead the transformation from cash-based to cashless solutions. Asia-Pacific is expected to continue to lead the world in mobile payment developments with smartphone penetration being the highest in the world. With standardization...
21 Sep 2016  |  North America
A Customer Perspective
The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...
11 Apr 2016  |  Europe
Robo-trading, Robo-advisors, Consumer Smart Wallets, Insurance, and Fraud Analytics Set the Stage for Massive Disruption
It is difficult to understand what is happening in the field of artificial intelligence (AI). New developments seem to happen weekly, and vendors use different words to describe their products. Within financial services, some companies use the term Big Data analytics while others use machine learning technologies or artificial intelligent agents. T...
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