The global experience with COVID-19 gave financial services companies a unique opportunity to refocus and rebuild the trust of their customers, ultimately leading to their loyalty. Banking is now embedded in the customers’ lifestyle; and as part of banks' continued digital transformation, they can serve their customers through multiple channels and technologies. The use of technology to automate processes removes internal obstacles and creates a seamless customer experience. Key to this automation is advances like AI, data analytics, and systems that can react quickly to the market.
The acceleration of work-from-home culture and convergence of technology with financial services (Fintech) aligns with Frost & Sullivan's own breadth and depth of expertise. Frost & Sullivan tracks the digital transformation of financial services companies and fintech disruptors. The Fintech industry is extensive. It is comprised of multiple subsectors; each of which have trends specific to them, and to each global region. Having a 360-degree view of emerging technologies, the global financial services industry, and regional expertise creates a unique perspective that is valuable to our research and advisory for clients.
The Fintech subsectors we cover include:
• Verticals: Digital Banking, Insurtech, Wealthtech
• Enablers: Cloud, Data and Analytics, Blockchain, Artificial Intelligence (AI), Machine Learning (ML), and Internet of Things (IoT)
• Services: Lending Platforms, Regtech, Paytech
19 Dec 2019  |  Asia Pacific
Blockchain Market is Projected to Grow at a CAGR of 81% Globally from 2018 to 2023
Blockchain, which is a decentralized digital database, supports participants when they confirm their transactions without the need for a central authority to approve/accept the transaction. Although this technology has been recognized mainly by digital currencies such as Bitcoin and other cryptocurrencies, it has several other applications in diffe...$3,000.00
18 Dec 2019  |  Asia Pacific
The Malaysian Banking Industry is on the Brink of Technological Disruption
This study covers the reaction of traditional banks and other financial service companies, the Malaysian regulators and supporting organisations to the new-generation trend of FinTech and explores FinTech start-ups active in the Malaysian market. A regulator holds the key to growing markets; this is true of FinTech in Malaysia. We have captured ke...
06 Nov 2019  |  North America
The Social, Technological, and Economic Factors Influencing a Culture of Innovation and Investment
Mexico’s demographic favorability through the next decade, its focus on education to fully capitalize the growing working and escalating digital accessibility, and its growing start-up business support mechanisms advocates the expanding Mexico’s culture of innovation. Though Mexico spend less than 1% of GDP in research and development compared ...$4,950.00
28 Aug 2019  |  Asia Pacific
Insurtech Players Spur Growth in the Malaysian Insurance Industry
This study covers the reaction of traditional insurance companies, the Malaysian government and supporting organisations to the new-generation trend of InsurTech and explores InsurTech start-ups active in the Malaysian market. The Malaysian insurance industry has been showing good growth since its inception as Bank Negara Malaysia (BNM; the centra...
07 Jun 2019  |  Global
New Business Models and Enhanced Customer Engagement Critical for Insurers to Retain Relevance and Competitiveness
Consumers' interest in connected devices has been one of the significant drivers of innovation in the sector. Over the years, as the cost of sensors declined, the number of IoT-enabled devices has increased steadily and they have become more affordable and viable. However, consumers continue to be wary about data privacy and sharing. The applicati...