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Information Technology Market Research Reports
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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30 Oct 2023 | Asia Pacific | Market Research
Southeast Asia Data Center Colocation Services Growth Opportunities
Increasing Hyperscale Demand and Sustainability Commitments and Service Providers' Expansions in New Markets Enable Growth
Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue to grow with the increasing implementation of digital transformation initiatives. Global, regional, and local service providers expansions in new markets, the rising hyperscale demand, and commitment toward sustainability drive market gr...
$2,450.00 -
30 Oct 2023 | Global | Frost Radar
Frost Radar : Cloud-Native Application Protection Platforms, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Cloud computing is the new norm in the business landscape, offering a range of cloud models and services that simplify IT infrastructure and drive digital transformation. However, cloud migration brings along a host of new attack vectors and cyber risks, leaving organizations vulnerable to insecure cloud connections, misconfigurations, identity the...
$4,950.00 -
27 Oct 2023 | North America | Frost Radar
Frost Radar™: Business Process Management Services, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Traditionally, business process management (BPM) or business process outsourcing (BPO) services were implemented as a cost-optimization concept based on labor arbitrage. However, BPM services have evolved and encompass core and noncore operations. Today, they permeate the entire business process value chain and address a wide variety of business ob...
$4,950.00 -
19 Oct 2023 | Latin America | Customer Research
Voice of the Enterprise Security Customer—Trends in Brazil
A Sophisticated Threat Landscape Drives Strategic Partnerships and Managed Security Adoption
While this deliverable focuses on Brazil, it is part of the larger 7-nation, 6-industry survey. The complete Voice of the Enterprise Security Customer survey by Frost & Sullivan samples organizations across major international business regions and is based on responses from 2,448 CISOs and key security decision-makers. The nations surveyed are Japa...
$4,950.00 -
18 Oct 2023 | Global | Market Research
Hybrid Cloud Management Growth Opportunities Through Addition of AIOps
Hyperautomation and Security Driving AI Integration in Cloud Management
As enterprises increase their use of cloud and physical infrastructures to support a digital business, they require tools that enable easy, efficient, and consistent management of all environments. As such, hybrid cloud management platforms have evolved to provide common functionality across infrastructures, architectures, and vendors. The ability ...
$2,450.00 -
18 Oct 2023 | Global | Market Research
Growth Opportunities for Cloud Marketplaces
The Current State and Future Evolution of Enterprise Solutions in a Digital Ecosystem
In the past decade, organizations have increasingly turned to the cloud to support their digital operations. Companies find the cloud a more efficient way to host their data and support their systems, and the cloud has fueled an expanding digital ecosystem, with infrastructure, platform, and software providers cooperating to deliver full solutions ...
$2,450.00 -
17 Oct 2023 | Asia Pacific | Tracker
APAC Network Firewall Tracker, H1 2023
Consolidation Trend Set to Drive Growth Strategies and Expansion Efforts in the Asia-Pacific Network Firewall Market
In H1 2023, the APAC network firewall market saw a comparatively slower YoY growth of 8.2% as compared to H1 2022 that registered an estimated YoY growth of 14.0%. The market witnessed a slow growth following the difficult macroeconomic situation that engulfed many countries in APAC, leading to a more reserved approach when it comes to cybersecurit...
$1,500.00 -
17 Oct 2023 | North America | Customer Research
Voice of the Enterprise Security Customer—The United States, 2023
Surveying Enterprise End Users about US Cybersecurity Trends
This short study takes a closer look at the cybersecurity behavior of executives, CISOs, and other decision-makers in the United States participating in Frost & Sullivan's Voice of the Enterprise Security Customer survey. It explores American organizations' cybersecurity drivers, top priority areas, readiness, and concerns as well as other factors ...
$4,950.00 -
13 Oct 2023 | Global | Customer Research
Customer Experience Trends in the Manufacturing Industry: A Customer Perspective—Global, 2023–2024
Automating Business Processes, Customer Experience, and Employee Experience is the Top Priority
Contact centers are crucial in manufacturing, serving as the primary interface between the manufacturer and its customers. Manufacturers investing in their contact centers and providing excellent customer service can enhance customer experience (CX), build long-term customer relationships, and gain a competitive advantage. The importance of CX in...
$4,950.00 -
10 Oct 2023 | Global | Market Research
The Future of IoT Security
Technology Strategies for Securing Connectivity, Devices, Data, Applications and Networks from Cyberthreats
IoT security refers to cybersecurity measures taken to protect connected devices and networks. With the increasing volume of data being transmitted from external sources and the larger attack surface in the IoT era, the need for robust security solutions has become crucial for reliable IoT operations. Malfunctioning or compromised IoT devices, whe...
$2,450.00
