IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 22 Aug 2022  |  North America  |  Market Research

    Artificial Intelligence Powers Highly Competitive Mobile Sales Force Automation (SFA) Market in North America

    Predictive Analytics, Mobile Access, Strategic Partnering Drive Growth

    The job of a sales representative continues to become more challenging and complex, with the rep under pressure to work faster, harder, and smarter. Mobile Sales Force Automation (SFA) solutions are designed to provide sales personnel with the real-time information and guidance they need to sell successfully, including managing leads, forecasting a...

  2. 11 Aug 2022  |  Global  |  Market Research

    Growth Opportunity Analysis of the Global Software License Management Market

    Continual Demand for SaaS Products and Intelligent Devices Creates Need for Entitlement Management

    This study covers the size, trends, competitive landscape, and growth strategies for the global software license management (SLM) market. Software licensing enables software monetization strategies and requires license enforcement, entitlement management, and software protection. Companies traditionally sold SLM systems as anti-piracy solutions...

  3. 29 Jul 2022  |  North America  |  Market Research

    Digital Employee Experience Management Platform Growth Opportunities

    Enhancing Employee Satisfaction with New Technology

    Businesses’ requirement to better enable remote work and their focus on improving employee morale and satisfaction have increased the demand for platforms that manage and help improve digital employee experience (DEX). These platforms, which first started gain market prominence in 2019, help companies monitor employee interactions with corporate ...

  4. 27 Jul 2022  |  Global  |  Market Research

    Global Artificial Intelligence Growth Opportunities

    Transformative Mega Trends in AI Create ICT Growth

    As the Mega Trends shape the AI landscape, it will have a ripple effect on new revenue and growth opportunities for start-ups and global information and communication technology (ICT) companies. This research service identifies growth opportunities related to providing integration services to build customized solutions for AI, edge data centers, an...

  5. 21 Jul 2022  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Data Center Colocation Services Growth Opportunities

    Transformational Growth in Hyperscale Demand Drives Data Center Colocation Services

    India dominates the South Asian data center colocation services market, contributing almost 88.1%. The current state will continue with the rapid demand growth of colocation services from the hyperscale cloud segment, OTT participants, and content providers in the next few years. The demand for hyperscale data center capacity has been growing in In...

  6. 21 Jul 2022  |  North America  |  Market Research

    North American Data Center Colocation Services Growth Opportunities

    Enterprise Digital Transformation, Content Consumption, and Emerging New Locations Drive Future Growth Potential

    Data centers are at the core of the digital economy. Enterprises in North America have started using third-party colocation service providers increasingly. They focus on data centers to outsource their data operations. Colocated data centers help enterprises bring processing capacity closer to the data source. In addition, using this infrastructure...

  7. 18 Jul 2022  |  Global  |  Market Research

    Global Multi-Access Edge Computing Growth Opportunities

    Increasing Deployment of Public MEC and 5G Networks Across Industries Drives Future Growth Potential

    Edge computing is computing that pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure highly efficient networks, operations, service delivery, and an improved user experience. By bringing computing closer to the data ...

  8. 14 Jul 2022  |  Global  |  Market Research

    Growth Opportunities for Telcos in IoT

    New Business Models and Emerging IoT Applications Create Competitive Intensity

    The key challenge for telecom operators (telcos) is to go beyond connectivity and provide business solutions to enterprise customers, as well as connected home and digital lifestyle services to consumers. A solid ecosystem strategy and effective execution by operators are key requisites to address this challenge. The IoT space is still in flux. ...

  9. 06 Jul 2022  |  Global  |  Market Research

    Global Internet of Things and Big Data Growth Opportunities

    Increasing Adoption of IoT and Big Data for Environmental, Social, and Governance Goals Accelerates Decarbonization and the Transformational Green Growth of Businesses

    As companies align their environmental, social, and governance (ESG) goals with the United Nations Sustainability Development Goals (SDG), they increasingly adopt the Internet of Things (IoT) and Big Data technologies to improve their performance. Integrating IoT with other digital technologies, such as blockchain, data analytics, artificial intell...

  10. 04 Apr 2022  |  Global  |  Market Research

    Global Infrastructure as-a-Service and Platform as-a-Service Growth Opportunities

    IoT, AI, and 5G Drive Industry Convergence and New Waves of Public Cloud Adoption

    The cloud Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) markets continue on their steady growth path, accelerated by the COVID-19 pandemic. This is partly due to cloud technology's proven effectiveness in powering digital transformation initiatives for enterprises of all sizes around the world. In addition, a solid cloud found...