IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

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Virtualization facilitates logical division of different components of the computing system thereby extending the available physical resource into virtual components.  Leveraging on this concept different kinds of virtualization technologies have evolved in the past years. As organizations are focusing on mobility, this research service offers ins...

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31 Dec 2012  |  Global

Big Data: The 9 Dimensional Dossier On Revolutionizing Data Management (Technical Insights)

Advanced Analytical Techniques for Analysing Structured and Unstructured Big Datasets

Empowered by online access, consumers provide information and opinions about product, services and other satisfaction drivers. Popular public online channels, review sites, feedback forms and open end responses in surveys are some of the sources which provide critical business intelligence for enterprises.  Enterprises have realized the potential ...

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07 Feb 2013  |  Latin America

Brazilian IT Spending TrendsRetail

How Technology is Redesigning the Retail Industry

This study aims at providing an overview of the Brazilian retail market, focusing on IT providers standpoint. It outlines the main retail market drivers and restraints as well as provides an overview of the main technologies deployed in this industry. Moreover, this market insight analyzes IT vendor offerings for the retail market by providing key...

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14 Feb 2013  |  Africa

West African Data Centre Market

Promising Uptake of Data Centre Services

This research service encompasses an analysis of West African data centre markets, specifically Nigeria, Ghana, and Senegal. It includes an analysis of key market developments and trends, the market size in terms of revenues, demand, and competition. It also investigates the introduction of new offerings in the three countries that are covered. The...

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18 Feb 2013  |  North America

The Impact of Social Media within the Internal Corporate Environment

Use of Companies' Own Social Media Tools is Growing

This research service examines the use of social media in the U.S. corporate environment based on a survey conducted in 2012. Individuals use social media on a personal level more than as a part of the workplace, but enterprises are increasingly using social media as they begin to understand the benefits. While external use of social media is more ...

USD 10,000.00

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21 Feb 2013  |  Europe

ICT Market in European Banking Sector - Market Model 2012

Banks Tighten their Budgets and Spending on ICT will Moderately Increase Over the Next Three Years

The economic uncertainty generated by the European sovereign debt crisis and the Third Basel Accord requirements have obliged European financial institutions to become cautious about new ICT investments and reduced their budget size. Frost & Sullivan has carried out extensive research to understand the current and future opportunities for ICT vendo...

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22 Feb 2013  |  Latin America

Brazilian IT Spending Trends - Finance

Technologies and Trends in the Financial Market

The objective of this study is to provide an overview of the Brazilian financial market and analysis that focuses on the use of technologies that enhance customer experiences and increase operational efficiency. This research analyzes the scenario of the Brazilian financial market as well as the main drivers and restraints. It also covers the effor...

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21 Mar 2013  |  Global

Managed Services Market in the GCC

Market Prediction for the Six Gulf States

This study provides an overview of the managed services market in the Gulf Coorporation Council (GCC) countries. It focuses on the various market segments such as infrastructure management, data centre hosting, network security, and DR & BCs. It looks at the main challenges, drivers and restraints faced in individual markets and the GCC market as a...

USD 15,000.00

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This research service provides a list of key technology trends in ICT that are likely to have an impact in the year 2013.

USD 4,950.00

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08 Apr 2013  |  Latin America

Brazilian IT Spending TrendsTelecommunication

Trends and Opportunities for IT in Telecommunication

The objective of this study is to provide an overview of the Brazilian telecommunication market and explore the current scenario, main drivers and restraints, size, and potential growth in order to analyze recent efforts of telecom companies to incorporate new IT services to their portfolios. This study discusses the major industry and market dynam...

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