IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 05 Dec 2017  |  Africa  |  Market Research

    South Africa ICT Enterprise Spend in Oil and Gas Sector, Forecast to 2019

    Emerging Trends such as ERP Software, Cloud Technology and Enterprise Collaboration Software Will Shape the Oil and Gas Sector by 2019

    The focus of this research service is to understand the key areas of IT spend within the oil and gas sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the oil and gas industry; provide ins...

  2. 29 Nov 2017  |  Africa  |  Market Research

    African Artificial Intelligence (AI) Market, 2016

    Chatbots Central to Developing an Intelligently Automated Service Delivery Model

    This study provides an analysis of the African Artificial Intelligence (AI) market. The stakeholder scope includes international technology corporations and African start-ups; technology scope includes computer vision, deep learning, machine learning, natural language processing, neural networks, predictive analytics, and robotics; and the end-user...

  3. 24 Nov 2017  |  Global  |  Market Research

    Artificial Intelligence—Potential to Disrupt and Transform Verticals

    Diverse Applications of AI Will Drive Growth Opportunities Across Verticals

    Artificial intelligence (AI) has long been discussed, but rarely in terms of real-world applications. The past few years have seen a resurgence of the term with applications across industries. In reality, it has existed in many forms and through many approaches over the years. The constant advancement of hardware and breakthrough Machine Learning (...

  4. 22 Nov 2017  |  North America  |  Market Research

    Next Generation Tablet Market, Forecast to 2023

    2-in-1's Continue to Canibalize the High-End Tablet Market While Low-End Tablets See Growth

    Tablets are a mobile device category which support advanced computing capabilities on a larger (7"+) screen, but do not have traditional integrated voice functionality. 'Next Generation' tablets run advanced operating system software that provides a standardized platform for application development and 'connected' content consumption. While the ...

  5. 20 Nov 2017  |  North America  |  Market Research

    Internet of Things (IoT) Solutions for the US Manufacturing Sector, Forecast to 2023

    Opportunities from Facilities to Supply Chain Management and Post-implementation System Support across Discrete and Process Industries

    The US manufacturing sector continues to face a challenging operating environment due to consistent competitive pressures from both domestic and offshore sources, volatility in labor and material costs, and changing environmental regulations. An increasing number of manufacturing organizations are turning to advanced operational technology (OT) as ...

  6. 14 Nov 2017  |  Asia Pacific  |  Market Research

    Australian Digital Tech Disruptors 2017

    Creating and Transforming Industries Through Digital Means

    This study explores and analyses 18 technologically innovative companies founded or headquartered in Australia for their technological disruption for the year 2017. These companies operate in a range of industries such as automotive car sharing, fintech, business intelligence and analytics, logistics, customer experience testing, and project manage...

  7. 10 Nov 2017  |  Europe  |  Market Research

    The Global Paytech Market, 2017: Driving Transaction Transformation

    The Application of Enabling Technologies will Underpin the Delivery of Disruptive Payment Services to Customers

    Fintech companies are disrupting the traditional banking and financial services ecosystem by leveraging innovative technologies in order to provide value-added services. Paytech appears as the most exciting subsector of the Fintech industry. Indeed, most technology innovations are used to perform payment transactions in a disruptive way: faster, an...

  8. 09 Nov 2017  |  Asia Pacific  |  Market Research

    Australia Data Center Services Market, Forecast to 2023

    Hyperscale Cloud Computing and Government Data Center Consolidation to Continue Stimulating Market Growth

    Hyperscale public cloud service providers have been key in driving demand for data center services in Australia, particularly in the cities of Sydney and Melbourne. Many global public cloud providers (such as Amazon Web Services, Microsoft, Google) have significantly increased their uptake of wholesale data center capacities in recent years. Addit...

  9. 26 Oct 2017  |  North America  |  Market Research

    Mobile Workforce Apps in North America

    Selling Worker Mobility Solutions to Very Small, Small, and Mid-Sized Businesses

    This study examines the North American SMB (small and mid-sized business) and VSB (very small business) markets for mobile workforce applications. It also discusses optimal strategies for addressing the unique needs of these two segments. Mobile workforce applications are software solutions that allow remote and mobile employees real-time access to...

  10. 25 Oct 2017  |  Global  |  Market Research

    Augmented Reality for Industrial Companies—Technology that can Help Improve Worker Effectiveness

    Using Internet of Things (IoT) and Augmented Reality to Enhance Their Workers

    This growth insight examines augmented reality (AR) and how it can be used in industrial applications. It also seeks to unveil the business value of leveraging Internet of Things (IoT) data to create new machine interfaces. AR is now widely used by consumers in everyday life, with many examples on mobile apps used for gaming and entertainment. Howe...